PartnerCONNECT Portal turns your learning management system into a full blown information portal that incorporates formal learning, social learning, blogs, polls, information libraries, and personalization.
By adding PartnerCONNECT Portal you can support targeted learning and performance support objectives by,
Increasing visibility and ease of access to additional performance support content – Both resources tied to training and certification requirements, as well as those in support of day-to-day job activities.
Centralizing and streamlining access to disparate resources – Focusing on enhancing access and availability, not redundancy of information where possible.
Incorporating new ways to deliver knowledge and best practices within, and across, learner communities.
Employing tools and technologies to aid in content presentation and administration while engaging end-users through personalization of content and updated look and feel.
Expanding inbound contribution of knowledge and best practices by increasing collaboration and cross-pollination within, and across, learner communities.
PartnerCONNECT Portal includes the following user facing components:
Personalized Home Page
The Personalized Home Page uses content widgets to present personalized training and performance information. Page content is personalized by user department and position group affiliations. For example, the widgets will present service technicians service related information, and sales managers sales related information. The home page widgets include:
Spotlight Content - Displays personalized ‘spotlight’ content (i.e. hand-picked articles, videos and lessons from various knowledge areas) to aid in overall knowledge sharing across functions.
My Training Status - Provides student-users with at-a-glance training and certification status, including upcoming training requirements.
Manager View– Allows manager to see and link to their Approvals, Employees, and Reports.
Polls - Conduct instant polls whose results are immediately viewable by learners on a range of topics, tailored and deployed based on departments and position groups.
Blog Updates - Displays recently published blog articles summaries.
News Updates - Displays recently published news article summaries from RSS feeds.
Product Updates - Displays recent updates to your Product library.
Best Practices Updates - Displays recent updates to your Best Practices library.
Community includes tools to increase knowledge sharing within and across learner communities. This includes:
Blog - The blog can be configured to be one-way (centralized authoring) or two-way (communal authoring) with appropriate content refinement and approval checkpoints.
Surveys - Create ad-hoc surveys for deep dive exploration of training related topics that target specific user groups.
RSS News Feed - Provides learners with real-time access to internal and external RSS news feeds. This includes the administrative tools to review, refine and apply metadata tags (for search and distribution) to articles prior to publishing
The Product Library enables your users to access hierarchically organized collections of product web pages that you create. In addition to web page content, your pages can include supporting materials such as web-based courses, self-contained web-based learning objects, videos, MP3, and content available in various document types (PDF, Word, Excel).
Best Practices Library
The Best Practices Library enables your users to access hierarchically organized collections of best practice web pages that you create. In addition to web page content, your pages can include supporting materials such as web-based courses, self-contained web-based learning objects, videos, MP3, and content available in various document types (PDF, Word, Excel).
Users can access your libraries through intuitive, taxonomy-driven navigation controls. Users can also access your content using the robust search capabilities of PartnerCONNECT to search one or several knowledge areas, including blog articles, news, web pages and documents (e.g. PDF, Word, and Excel).
Your PartnerCONNECT Portal can be customized to meet your information portal needs. PartnerCONNECT Portal uses a powerful content management system to create and manage personalized pages and Web 2.0 content. The full power of this content management system can be used to customize your PartnerCONNECT Portal. This includes adding:
Blogs – Add more blogs
Knowledge Hierarchies – Add more Knowledge Hierarchies.
Activity streams and micro-messaging - Status updates, microblogs and user activity
Forums, Threaded Discussions and Message Boards - User-to-user conversations
Ratings, comments and reviews - Enables user accessible user feedback
Wikis – Lets users collaborate on the same content using an intuitive wiki editing interface.
Social CRM - Connect external customer conversions, via Twitter, Facebook, etc.
Group spaces - Gives members of a community a place to collaborate online.
Social Bar - Connects content to Twitter, LinkedIn, Facebook, YouTube and more.
Custom Widgets - Access information from any internal system or web source with a custom widget.
And much, much more
PartnerCONNECT Case Study