Brandon Hall recently shared an article about Latitude CG, a Brandon Hall Smartchoice Preferred Provider, and its quick pivot to help Extended Enterprises navigate the pandemic.
Below is a portion of the article. Click here for the full version.
Much has been written and said about how the COVID-19 pandemic impacted companies — and how they reacted. The extended enterprise — the networks of partners, resellers, dealers and franchisees that companies rely on to sell and service their products — faced a unique level of turmoil. Organizations had to focus closely on their internal resources for dealing with the pandemic, making it difficult to understand and accommodate how external groups were dealing with it.
Brandon Hall Group Smartchoice Preferred Provider Latitude CG spent a good chunk of 2020 diving headfirst into the extended enterprise, conducting research and interviews with more than 100 different partner and dealer networks to find out what was happening, what was working and what wasn’t. This work gives them unique insights into the challenges companies face training these audiences and they have focused their attention on meeting these changing needs.
Latitude discovered recurring issues that companies need help with, including that 62% of companies are dissatisfied with the technology they use to deliver extended enterprise training. Other challenges include:
- Managing certification and compliance programs
- Measuring and tracking effectiveness
- Supporting organizational complexities
- Managing and controlling content
- Supporting and integration virtual instructor-led training
These challenges can be substantial in normal times but they were painfully exacerbated in the pandemic environment. Latitude used what they have learned from these engagements, as well as from their partner advisory council, to set the direction for their company’s products, services and vision. Few providers put in this level of work to really understand the needs of their market and even fewer translate that input into product enhancements as quickly as Latitude. This is one of the advantage that makes Latitude CG a Preferred Provider.
About Brandon Hall Group Inc.
Brandon Hall Group is the only professional development company that offers data, research, insights and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era.
For over 27 years, we have empowered, recognized and certified excellence in organizations around the world influencing the development of over 10,000,000 employees and executives. Our HCM Excellence Awards was the first to recognize organizations for learning and talent and is the gold standard, known as the “Academy Awards of Human Capital Management.”
Our cloud-based platform delivers evidence-based insights in the areas of Learning and Development, Talent Management, Leadership Development, Diversity and Inclusion, Talent Acquisition and HR/Workforce Management for corporate organizations and HCM solution providers.
About Latitude CG
Latitude CG, home of LatitudeLearning, the partner learning platform is designed for the unique needs of partner training programs to train the people that Sell, Service and Use your products. Geographically dispersed partner networks have a level of organizational complexity that cannot be supported by an HR LMS. LatitudeLearning was designed to support the complexity of partner training and give the visibility partner organizations need to training compliance and potential vulnerabilities when gaps exist. Partner organization need a learning management system that supports the complex needs of managing partners. Latitude has been providing solutions designed to manage training programs for companies globally for more than 30 years. More than 3 million people have successfully used LatitudeLearning.