Latitude proves its products are robust and reliable
SALINE, Mich., May 20, 2015 – Latitude Consulting Group, an industry leader in partner performance and the home of the LatitudeConnect Suite is a cooperative strength for Excellence Factors Inc.
Excellence Factors Inc. is a consulting, training, and advanced solutions provider. EFI provides value-adding integrated services and solutions to enable clients to achieve and sustain performance excellence.
Excellence Factors Inc. pursued Latitude Learning as an LMS provider when they needed to host their customized training modules on a reliable LMS to be delivered to an international client. According to Iyad Hadba, CEO of Excellence Factors International, the decision to select Latitude Learning as an LMS provider was clear.
“After doing a comparison analysis of several LMS providers, Latitude prevailed in providing clear and understandable LMS service and product descriptions. The initial decision gave me a lot of comfort and confidence that Latitude was going to be able to be a suitable and reliable LMS provider,” said Hadba.
“Today’s business landscape is filled with choices. Excellence Factors’ business decision to provide a professional and secure elearning environment to develop the needs of its clients strengthens their relationship with their clients, which ultimately strengthens our relationship with Excellence Factors. In the end, we like to see success, not only in our offices but in our client’s, as well,” said Latitude’s CEO, Jeff Walter.
Nearly a year later, the relationship between Latitude and EFI has matured enough for Hadba to comfortably remain a Latitude customer. “The reliable communication, friendly service and overall professionalism of the Latitude team verifies my decision that Latitude was a good choice,” said Hadba.
Going above and beyond
Hadba recalls in the recent past that EFI had a specific project that required a great deal of specific reporting customization as well as a quick turnaround time. The EFI team and the Latitude team dedicated themselves to around-the-clock work to meet both the time constraint and the customization obligation. “In the end, the project was a huge success for all people involved and Latitude was a key factor in helping us achieve such a particular goal,” said Hadba.
Latitude’s primary motivator is to satisfy our clients. “Even in the most difficult situations we put our best foot forward and work collectively until we can mutually achieve set goals,” said Latitude’s CEO, Jeff Walter.
According to EFI, Latitude platform is very stable, “Generally when you buy a piece of software there is an element of complexity and performance issues might show up from time to time. Latitude has proven to be very robust.”
About Excellence Factors Inc.
Excellence Factors Inc. is a consulting, training, and advanced solutions provider. EFI provides value-adding integrated services and solutions to enable clients to achieve and sustain performance excellence. EFI’s services and solutions range from strategy development, assessment and strategy mapping, development of business feasibility plans, performance management, and operational excellence through integration in quality, culture, leadership, and technology solutions.
For more information about Excellence Factors Inc. visit www.excellencefactors.com.
About Latitude Consulting Group
Latitude Consulting Group is an industry leader that drives partner performance through training, communication, measurement, incentives and consumer engagement. Latitude is a technology first company striving to ensure that customers get the full benefit of the underlying systems and solutions that they are investing in. With the continuous change in platform capabilities and emerging trends such as mobile it is important that organizations have a solid foundation to operate from.
For more information about Latitude please visit www.latitudelearning.com, follow @LatitudeCG on Twitter, like Latitude Learning on Facebook, and visit the Latitude Consulting Group LinkedIn page.