Live Chat will allow for fast, friendly service.
The Latitude Support team is excited to announce the launch of its new Live Chat feature. All LMS portal administrators with access to the Customer Portal can log in and initiate a real-time chat session with a customer service representative. This new communication tool is the fastest way to get support on all of our services and is a great way to receive personal attention directly from our support team. Chat Support Available 9 a.m.-7 p.m. US Eastern Time outside of holiday periods. Connect real-time with one of our Customer Service Representatives.
- Get answers to quick questions; help with troubleshooting issues; LMS tips and tricks
- Real-time: Question & answers,
- Every chat session is saved as a support request ticket, which can be reviewed and managed through the same Customer Portal
- Receive a copy of the chat transcript to your registered email address
- Enjoy easy file sharing and more!
Thanks again for your valuable feedback and input into ongoing enhancements to the LMS. For additional information regarding these and other capabilities, please contact the Latitude Learning Support Team at Support@LatitudeLearning.com or go here for Customer Portal Login.
We look forward to chatting with you!