With a name that translates to "people's car" in English, Volkswagen is a German multinational automaker who has left its mark on the global driving experience. With 80 years in business, Volkswagen offers vehicles under well known brands like Audi, Bentley, Lamborghini, and Bugatti, along with the Ducati brand of motorcycles. VW Credit provides financial products, customer support, customer service, and account management for individual consumers and more than 1,000 dealerships across the United States. Training a vast network of employees is no small undertaking, but VW Credit has taken an innovative approach to ensure the success of its workforce. We recently spoke with Milica Vincent, Learning & Performance Manager at VW Credit, to learn more about their data-driven method of professional development.