Training Series

Connection Blog


Freakin' Unbelievable Burgers' training focuses on more than just their service and product

1/20/2016 - Posted by Janay Robinson

Hamburgers are a staple in American history, with almost everyone having a memory of eating one. If we ask our grandparents and great-grandparents about their experience with this delightful, yet simplistically assembled culinary icon I bet they would say "hamburgers have been around for as long as I can remember". The actual concept of what we know today as the hamburger was born in a time when people needed to eat both "fast" and "cheap". In the early to mid-years of the 20th century factory and industrial workers would seek affordable, fast food, emerging the conception of fast food restaurants.

Nowadays, great hamburger restaurants can be found all over the world! With one of those being Freakin' Unbelievable Burgers, born and headquartered in Farmington Hills, Michigan. The concept was thought of by President and Founder, Brent Skaggs. He wanted to fill the need of a great burger joint based on the shortcomings and lack of options that already existed. Shortly after coming into the fast casual franchise market in 2012, Freakin' was named one the "Top New Burger Joints" in North America by


Sweet Lorraine's provides simple franchise system with continual training

1/5/2016 - Posted by Janay Robinson

Can food really make you feel happy? Most people believe the answer to this question is yes. We call them comfort foods. Comfort foods provide happiness on a psychological level and triggers memories of happy times or a specific person. Although comfort foods (or the events attached to them) vary from person to person, one of the most popular comfort foods in America is macaroni and cheese. Sweet Lorraine's has mastered the perfect ingredients, measured just right to bring us Sweet Lorraine's Fabulous Mac n' Cheez!


Polaris Industries' sought more control with new Latitude LearningCenter

12/8/2015 - Posted by Janay Robinson

Saline, Mich., December 8, 2015 Latitude, a software industry leader in associate performance and home of the LatitudeLearning LMS, provides an LMS solution to Polaris Industries Inc. Polaris is an American manufacturer of high quality off-road consumer and military vehicles, including All-terrain vehicles (ATVs) and the PolarisRANGER,® GENERAL™ and RZR® side-by-side vehicles, snowmobiles, motorcycles and on-road electric/hybrid powered vehicles. Polaris, headquartered just outside of Minneapolis in Medina, Minnesota, was founded in 1954 and has grown to be an international enterprise.

With Polaris' immense expansion, it became apparent that technology would be a pivotal resource to their success. The need for a new Learning Management System to manage Polaris' sophisticated partner training programs put LatitudeCONNECT Suite front and center for Laurie Rengel, Manager of Service Dealer Development at Polaris.


Latitude Learning unveils Franchise Newsletter

12/2/2015 - Posted by Janay Robinson

Franchise T.E.A. is a newsletter about the three behaviors that differentiate high performing franchises from low performing: Training, Engagement, and Analytics. Stay abreast on the pulse of the industry and up-to-date on the latest franchise news, all in one place!

Franchise T.E.A. will make you more successful at your job by providing a platform to help you build a better network. 

Subscribe today to receive your monthly newsletter right in your inbox. Read and share past Franchise T.E.A. Newsletters, and catch what you've been missing!


Giordano's hands-on training approach

11/25/2015 - Posted by Janay Robinson

Saline, Mich., November 25, 2015 -  Giordano's has the best pizza in Chicago. No really, they do. Giordano's was named "Best Pizza in Chicago" by Chicago Magazine and have been serving up great pizza since 1974. Efren and Joseph Boglio, the founders and immigrant brothers, are famously known as one of the originators of the Chicago-style stuffed deep-dish pizza. Since then, Giordano's has been internationally recognized for their fresh ingredients and very friendly staff. Franchising since 2012, Giordano's currently houses 31 franchise locations and operates 25 corporate units.

How does Giordano's train its franchisees?
Giordano's franchise training is centered around hands-on teaching, learning and experience. Eric Brown, Vice President of Franchise Development commented, "Our business, the pizza business, is so detailed. We've found that hands on training is our best avenue for training."


Employee Training vs. Extended Enterprise Training

11/3/2015 - Posted by Janay Robinson

The following is a reprint of an article written by Latitude Learning's CEO, Jeff Walter and published in Training Magazine's Blog. The article focuses on the differences between employee training and extended enterprise training and how to understand which best fits your organization. 

Click here to read Employee Training vs. Extended Enterprise Training on the Training Magazine blog or read a reprint of the article below.


Latitude attends Detroit's 2015 Franchise Expo

11/2/2015 - Posted by Janay Robinson

SALINE, MICH., November 2, 2015 - Latitude, and industry leader in partner performance and home of the LearningCenter LMS, visited Detroit's Franchise Expo on October 30, 2015 in Novi, Michigan. The expo provided a platform for one-on-one exchanges with representatives from very successful franchises nationwide.

Regina Beckham and Janay Burch, both Latitude employees, had the opportunity to interview dozens of franchises on training practices offered to their franchisees. As the Franchise Industry continues to grow, training practices are becoming more of a conversation topic for potential franchise buyers. Beckham and Burch found this to be true as most interviewees were willing to speak about their training practices, with great knowledge.


Barkefellers' training practices

10/21/2015 - Posted by Janay Robinson

Barkefellers offers family-like environment to build trust with Franchisees 

Saline, Mich., October 19, 2015 -  
Barkerfellers is an award-winning upscale pet hotel that recently opened its third corporate owned Indianapolis store location. Barkefellers is a family owned and operated business and has been franchising since 2014. This pet hotel offers four complementary businesses, and four streams of revenue, under one roof: dog and cat lodging, dog daycare, pet grooming and obedience training services. Their superior customer service, luxury amenities, clean facilities and well-trained staff makes visiting Barkefellers more of a treat, rather than a chore, for both the pet owners and the guest of honor.

How does Barkefellers train its franchisees? 
Potential franchisees start of their journey at Barkefellers' Discovery Day, where all three corporate locations are visited. Here, franchisees get the opportunity to view the three different store levels offered: 18,000, 28,000 and 38,000 square feet locations.


Franchisor's Training Challenges

10/9/2015 - Posted by Sonia Gottfried

Franchise training is a whole lot different than your traditional workplace training, and therefore your LMS provider should be able to accommodate for those differences. Check out the the major difference in franchise training vs traditional training. Latitude Learning can help franchisors overcoming these training challenges.

Franchisor’s have the dilemma of overcoming a variety of training challenges. Franchisee employees are NOT franchisor employees and cannot be treated as such. This makes it difficult to implement new products and practices.


Training Block: Muscle Maker Grill's training practices

10/6/2015 - Posted by Janay Robinson

Muscle Maker Grill leverages new technology to help administer training

Saline, Mich., October 6, 2015 - Muscle Maker Grill is a fast-causal restaurant franchise that serves freshly prepared meals with its guests' health in mind. Since 1995 Muscle Maker Grill has been fulfilling its founder's, Rod Silva, goal of offering people a nutritious alternative to fast food restaurants. Muscle Maker Grill prides themselves on creating healthier versions of mainstream favorite dishes that taste great, as well as providing a friendly environment that allows guests to learn about healthy eating. Muscle Maker Grill, headquartered in Colonia, New Jersey, continues to grow with over 200 units sold and over 70 units open nationwide.

How does Muscle Maker Grill train its franchisees?
Muscle Maker Grill does not require previous restaurant experience as they will provide its franchisee with comprehensive support and training. Rod Silva explains "We spend two weeks in our corporate restaurant with the new franchisees doing online and classroom training. Then we spend two weeks in their new restaurant." 


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