Training Series

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Franchisor’s Training Challenge
3/2/2016 - Posted by Sonia Gottfried

Franchisors have the dilemma of overcoming a variety of training challenges. Franchisee employees are NOT franchisor employees and cannot be treated as such. This makes it difficult to implement new products and practices.


Extended Enterprise Training: Motivating and convincing non-employees (reprint)
2/25/2016 - Posted by Sonia Gottfried

The following is a reprint from Franchising World, February edition page 81-82. 

Extended Enterprise Training: Motivating and convincing non-employees

By employing the "extended enterprise" concept, franchises could enjoy leaner inventories, need less working capital, gain earnings and productivity, and deliver better customer service. 


Big Boy Restaurants involve corporate throughout franchisee training program
2/24/2016 - Posted by Janay Robinson

Big Boy is without a doubt one of the grandfathers of casual dining restaurants. Big Boy Restaurants made its debut in the era of drive-ins in sunny California in 1936. As emphasis moved from drive-ins to coffee shops and family restaurants in the 50s and 60s, Big Boy kept up with the times and moved to a curb-side and dine-in model. The Big Boy we know today houses just under 100 locations nationally (nearly 300 internationally) with 86 restaurants located in Michigan alone.


7-Eleven takes franchisees back to school with C.O.O.L. training program
2/2/2016 - Posted by Janay Robinson

Could you imagine what it would be like to contribute to the world's largest convenient store chains? Well, 7-Eleven is making it pretty easy to join the team. With just about 58,300 stores in 17 countries that are operated, franchised and licensed by 7-Eleven, it's a great first step for those just entering the franchise space, or just another great investment decision made by the experienced.


Freakin' Unbelievable Burgers' training focuses on more than just their service and product
1/20/2016 - Posted by Janay Robinson

Hamburgers are a staple in American history, with almost everyone having a memory of eating one. If we ask our grandparents and great-grandparents about their experience with this delightful, yet simplistically assembled culinary icon I bet they would say "hamburgers have been around for as long as I can remember". The actual concept of what we know today as the hamburger was born in a time when people needed to eat both "fast" and "cheap". In the early to mid-years of the 20th century factory and industrial workers would seek affordable, fast food, emerging the conception of fast food restaurants.

Nowadays, great hamburger restaurants can be found all over the world! With one of those being Freakin' Unbelievable Burgers, born and headquartered in Farmington Hills, Michigan. The concept was thought of by President and Founder, Brent Skaggs. He wanted to fill the need of a great burger joint based on the shortcomings and lack of options that already existed. Shortly after coming into the fast casual franchise market in 2012, Freakin' was named one the "Top New Burger Joints" in North America by


Sweet Lorraine's provides simple franchise system with continual training
1/5/2016 - Posted by Janay Robinson

Can food really make you feel happy? Most people believe the answer to this question is yes. We call them comfort foods. Comfort foods provide happiness on a psychological level and triggers memories of happy times or a specific person. Although comfort foods (or the events attached to them) vary from person to person, one of the most popular comfort foods in America is macaroni and cheese. Sweet Lorraine's has mastered the perfect ingredients, measured just right to bring us Sweet Lorraine's Fabulous Mac n' Cheez!


Polaris Industries' sought more control with new Latitude LearningCenter
12/8/2015 - Posted by Janay Robinson

Saline, Mich., December 8, 2015 Latitude, a software industry leader in associate performance and home of the LatitudeLearning LMS, provides an LMS solution to Polaris Industries Inc. Polaris is an American manufacturer of high quality off-road consumer and military vehicles, including All-terrain vehicles (ATVs) and the PolarisRANGER,® GENERAL™ and RZR® side-by-side vehicles, snowmobiles, motorcycles and on-road electric/hybrid powered vehicles. Polaris, headquartered just outside of Minneapolis in Medina, Minnesota, was founded in 1954 and has grown to be an international enterprise.

With Polaris' immense expansion, it became apparent that technology would be a pivotal resource to their success. The need for a new Learning Management System to manage Polaris' sophisticated partner training programs put LatitudeCONNECT Suite front and center for Laurie Rengel, Manager of Service Dealer Development at Polaris.


Latitude Learning unveils Franchise Newsletter
12/2/2015 - Posted by Janay Robinson

Franchise T.E.A. is a newsletter about the three behaviors that differentiate high performing franchises from low performing: Training, Engagement, and Analytics. Stay abreast on the pulse of the industry and up-to-date on the latest franchise news, all in one place!

Franchise T.E.A. will make you more successful at your job by providing a platform to help you build a better network. 

Subscribe today to receive your monthly newsletter right in your inbox. Read and share past Franchise T.E.A. Newsletters, and catch what you've been missing!


Giordano's hands-on training approach
11/25/2015 - Posted by Janay Robinson

Saline, Mich., November 25, 2015 -  Giordano's has the best pizza in Chicago. No really, they do. Giordano's was named "Best Pizza in Chicago" by Chicago Magazine and have been serving up great pizza since 1974. Efren and Joseph Boglio, the founders and immigrant brothers, are famously known as one of the originators of the Chicago-style stuffed deep-dish pizza. Since then, Giordano's has been internationally recognized for their fresh ingredients and very friendly staff. Franchising since 2012, Giordano's currently houses 31 franchise locations and operates 25 corporate units.

How does Giordano's train its franchisees?
Giordano's franchise training is centered around hands-on teaching, learning and experience. Eric Brown, Vice President of Franchise Development commented, "Our business, the pizza business, is so detailed. We've found that hands on training is our best avenue for training."


Employee Training vs. Extended Enterprise Training
11/3/2015 - Posted by Janay Robinson

The following is a reprint of an article written by Latitude Learning's CEO, Jeff Walter and published in Training Magazine's Blog. The article focuses on the differences between employee training and extended enterprise training and how to understand which best fits your organization. 

Click here to read Employee Training vs. Extended Enterprise Training on the Training Magazine blog or read a reprint of the article below.


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