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Articles for category LMS Support Document



Network, System, and Browser Requirements
3/30/2015 - Posted by LatitudeLearning Team

Here is an overview of recommended system and browser settings that help to ensure effective launch of e-Learning courses and the LMS in general. Please note that older operating systems and browsers may successfully load LMS content. However, the versions listed are highly recommended to provide complete and uninterrupted functionality.

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Setting Up Your LMS Portal for Multiple Languages
3/27/2015 - Posted by Latitude

The Latitude Learning Management System comes standard with language support for English (United States, United Kingdom, Australia), Canadian French, and Mexican Spanish translations. Users whose preferred language is something other than the default English can change their "Preferred Language" settings from their homepage, under the My Details tab. 

We also offer student-view language packs as paid LMS Add-On options, supporting Français (France), Español (Spain), German, Italian, Portuguese, Dutch, Polish, Russian, Korean, Japanese, Chinese (Simplified) translations. For more information, please visit our webpage regarding Student Language Packs . This document explains how portal administrators can customize their LMS with translated content.




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Instructor Role - Access Rights and Functionality
3/26/2015 - Posted by Latitude

LMS users who teach instructor-led courses should be assigned the Instructor role. This Role allows them to manage course enrollments, interest lists, classroom offerings and rosters. Instructors can also assist administrators in managing classroom training facilities, rooms and equipment within their assigned organization. Review this document to learn more about the Instructor experience.  


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Add a New Course to the LMS
3/26/2015 - Posted by Sarah Robinson

When you are ready to create a new course in the LMS, from the left navigation menu, select Courses => Add Course. This eight minute video and reference guide demonstrate how Portal Administrators can add various types of courses to their LMS. 


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Student Role - Access Rights and Functionality
3/19/2015 - Posted by John Schroeder

The Student role represents the base level of user access rights in the Latitude Learning LMS. While this Role provides limited functionality, it is a critical component of the default set of Roles provided with the system. The majority of users in most LMS setups are students. Users assigned the Student role can search both Course and Resource catalogs, enroll in and launch courses they are eligible to take, as well as view the Training Calendar to enroll in instructor-led course offerings.  Review this document to learn more about the Student experience.  

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Impersonate Users to Troubleshoot LMS Issues and Provide Support
3/19/2015 - Posted by Latitude Learning Team

User Impersonation is a unique and powerful capability provided to users assigned the Portal Administrator, Instructor or Administator role. This feature is generally used for advanced end-user support, as well as previewing and testing content or navigation.  

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Create and Manage Training Facilities
3/19/2015 - Posted by Latitude

Facilities are established as part of your LMS Training Structure to define where physical and virtual instructor-led training events are conducted. You can assign rooms and equipment to facilities, which are then reserved when a classroom course is scheduled.  This document provides instructions on how to add and edit training facilities and their associated resources.



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Student Use of Interest Lists
3/13/2015 - Posted by Latitude Learning Team

Interest lists help an LMS student express interest in a course for several reasons, including: 

  • There is no existing classroom offering available.
  • The student is unsure of their ability to attend or take the course (i.e. scheduling, budget, managerial approval).
  • The student enrolls in a course that is part of an established series of coursework.
This document provides an overview of Interest Lists and how-to instructions on putting them to use for you.

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Set Default Location and Default Position Assignments for New Users
3/13/2015 - Posted by John Schroeder

The new portal setup process uses key information to define two settings for new user profiles: Default Location and Default Position. If you need to change your defaults, please review these how-to instructions.

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View or Print a Certificate of Completion
3/13/2015 - Posted by Latitude

When administrators create courses, they establish whether or not a Certificate of Completion is available to students who complete the course. Therefore, not all courses that you complete may provide the option to print or view a certificate. This document provides instruction on how to find, view and print a Certificate of Completion.


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Create Resources to Support Learners and Enhance Training Programs
3/9/2015 - Posted by Latitude Learning Team

Resources are a collection of documents, media files and links designed to support the learning process. Resource content can vary from a general LMS user guide to study material associated with a particular course. This document will teach you how to: Add / Edit Resources, Add / Edit Resource Categories, link a Resource to a Course,  provide Resources in Quick Links and Other Customizable Areas. 


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User Import Feature
3/6/2015 - Posted by Sarah Robinson

The User Import feature allows portal administrators to add up to 1,000 new users per upload to their LMS. Instead of using the “Add User” tool to manually create each new account, administrators can create users in ad hoc batches by simply uploading a file in Comma Separated Value (CSV) format.

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Launch an Assessment, Self-Study or eLearning Course
3/2/2015 - Posted by LatitudeLearning Team

To launch an Assessment, Self-Study or eLearning course, you must first be enrolled as a student in that course. If you have not enrolled, see Enroll in a Course to get started. If you are enrolled, review these step-by-step instructions to learn more about launching courses.

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Locate and Enroll in a Course
3/1/2015 - Posted by Jeff Walter

This six-minute training video explains how students can enroll in Latitude Learning LMS courses made available to them. The step-by-step information demonstrates how to search the Course Catalog and Enroll in courses.  

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Portal Administrator Role - Access Rights and Functionality
2/28/2015 - Posted by John Schroeder

The Portal Administrator role represents the highest level of user access rights that can be assigned in the Latitude Learning LMS. It is part of the default set of roles provided with the system and is reserved for only those user accounts authorized to manage foundational setup and hosted content. Portal Administrators create and manage key records, including organization structure, courses and the accounts of all other users in their portal.  


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Reset or Change Your Password
2/20/2015 - Posted by Latitude Learning Team

LMS users can reset their password from the Forgot your Password page. They can also change their password at any time from the home page, under the My Detail tab.

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Maintain User Reporting Hierarchy: Position-to-Position
2/20/2015 - Posted by John Schroeder

Positions are created, managed and assigned by Portal Administrators for the purpose of grouping individuals (typically by function) in your LMS. Learn how to develop your position-to-position reporting hierarchy here. 

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Manage User Account and Profile Records
2/20/2015 - Posted by John Schroeder

Manage User Account and Profile Records - Modify, Deactivate, Reactivate
User Management features allow Portal Administrators to add, modify, deactivate and reactivate user accounts within their LMS. This article introduces administrators to creating multiple Profiles for a single user, flagging profiles as Primary or Default, navigating between Profiles, and more. 


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Create and Manage Your Organization Structure
2/13/2015 - Posted by LatitudeLearning Team

This six minute video and reference guide demonstrate how to create and maintain your organization structure in the Latitude Learning LMS. Develop an understanding of how to use a Business Structure to hierarchically organize your learners, and a Training Structure to fit your needs.  


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Add a New User to the LMS
2/13/2015 - Posted by Jeff Walter

This seven minute video and reference guide demonstrate how Portal Administrators can add new users to the LMS.  


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