Training Library
A catalog of courses available to students to enroll in the courses; training administrators may suggest but do not assign training. The purpose of this type of training program is to provide partner staff with access to training.
     
  Partner Onboarding
A formal training program for new channel partners and their initial staff. Once a new partner is onboarded, there is no required ongoing training. Ongoing partner staff training is left to the discretion of the partner. The purpose of this type of program is to successfully add a new partner to the sales or service channel.
     
    Staff Onboarding
A formal training program for new channel partner staff. Ongoing staff training is left to the discretion of the partner. The purpose of this type of program is to quickly ramp up new partner staff.
     
    Goal-based Training
Provides ongoing prescriptive training goals for partners and their staff. The purpose of this type of program is to ensure partners have the necessary set of skills and their staff's skills and knowledge is current.
  Performance-based Training
A goal-based training program that focuses on maximizing the performance difference between "trained" and "untrained" partners and staff by analyzing the relationship between training and performance. Often these programs will include skill proficiency metrics to measure knowledge comprehension.
     
  Incentivized Training
Now that value of "trained" vs. "untrained" partners and staff has been established through the Performance-based training program, the focus shifts to maximizing the number of "trained" partners and staff by encouraging training through partner and staff incentives.
     
    Engagement-based Training
A training program that incorporates teaching (the highest level of knowledge comprehension) into the program. This is achieved by creating an environment where members can engage the community to share knowledge both formally (teaching a course) and informally (participating in blogs, forums and social media).
     
    Scorecard Driven Training
Provides channel partners with a tool that identifies areas within their organization that can achieve higher levels of performance through training. This enables partners to prioritize training within their organization for maximum impact.