Important Note about the Impact of Inactivating User Accounts and Profiles
Portal Administrators can reactivate inactive user accounts and related profiles. From the left navigation menu, select Users => Search Users, locate the user you want to reactivate, and click Edit User Profile. (Tip: If the entire user account is inactive, you will need to search for Status=Inactive or Status=Both in order to find the user.)
To make the selected user active, an administrator must first configure at least one active profile for him. Do this on the user's Profiles page in one of two ways:
To help streamline user reactivation, the system also applies the new/null Profile End Date values to the User's master Account record. After successfully activating a user's Profile, always check their Details or General Info tab to confirm complete reactivation.
Users who have multiple active profiles may need to toggle between profiles, essentially “switching hats”, as necessary to complete their LMS duties. For example, a user may complete a corporate training requirement with her Student profile under her default Location (which becomes the location associated with her transcript) and then toggle to a secondary Location where her Location Administrator profile allows her to manage her employees working at the secondary location.
To toggle between your profiles, select the My Details tab from your home page and scroll to the bottom. There you will find a complete list of active profiles, any of which you can enable by clicking the Activate Profile button.
If you have a profile at the Company, Business Unit, or Division levels, you can activate a specific Location that is subordinate to that profile by selecting the location in the field provided. This is particularly useful for Portal Administrators with a Company-level profile when they want to edit Courses, Resources, Majors, and other information that is tied to a Business Unit outside of their own default Business Unit. For instance, the approval requirements on a specific course can vary Business Unit. If a Portal Administrator is logged into "Business Unit A" by default (based on their default location), any change made to that course's approval settings will only apply to Business Unit A. To change the course's approval setting in "Business Unit B", the portal administrator must activate a profile in Business Unit B by entering a location related to Business Unit B in the Company profile activation field.
To return to your default profile, click RETURN TO DEFAULT PROFILE in the upper right corner of the window.
LMS users who teach instructor-led courses should be assigned the Instructor role. This Role allows them to manage course enrollments, classroom offerings, training facilities and more.
An instructor’s User Details page includes an additional “Instructor Profile” tab, where he or she can provide instructional language, qualification and availability information. This profile also indicates which Courses they are qualified to teach and which Facilities they use. Click Schedule at the top of the page to view the Training Calendar, which shows currently scheduled classroom course offerings.