This document explains how Portal Administrators can employ the Subscription Management feature to create a training program, manage courses associated with it, and then assign the program to an organization. It also covers the course, organization, and subscription settings that can be used to forgo enrollment requirements for tuition payment or manager approval.
A course can only belong to one subscription in each catalog.
Edit a Subscription
Note: On the Subscription Courses tab, for each course listed, the "Organizations" column lists the Business Units in which the course belongs to the subscription. In this context, "ALL" does not mean that the course is being shared with every BU in your LMS. "ALL" means that of all the course catalogs that the course belongs to, the subscription tied to that course is fully set up for all of them. Anything other than "ALL" indicates that one or more BUs have access to the course, but not to the Subscription for it.
If you have BU-specific subscription course lists, we recommend making all changes to that subscription at the course level. The Add/Edit Subscription pages apply updates universally, so that every time you click "Submit" for Subscription Courses, all courses in the list will once again be added to ALL relevant BUs.
Add/Edit a Course with Subscription Information
Courses can also be added or removed from subscriptions on an individual basis during both the Add Course and Edit Course processes. A course can only belong to one subscription in each BU/catalog. Course enrollment and approval options change dynamically based on the subscription information provided.
Add a Course with Subscription (Universal Settings):
When adding a new course to the LMS, you can define subscription behavior that applies to the course in all catalogs.
Note: Sharing an existing course with another organization will create that course in the selected catalog as it is currently configured. This means that once a course has been added to a subscription program, the "Subscription", "Non-Subscribers Can Enroll", and "Approval Required" settings will be standard across Business Units.
Add subscription information to an Existing course (Specific to Business Unit):
All updates made to the Course General Information page apply only to the Subscription Course list for the BU associated with the Portal Administrator's current active profile. Because course subscription settings can be configured differently for each Business Unit, once a course is added, any subscription changes made at the Course level for BU "A" will not apply to the same course shared to the BU "B" catalog.
To make catalog-specific changes to subscriptions outside of your Default Organization,you must switch profiles between the various Business Units. Follow these instructions for information on switching profiles: Navigate Between Two or More Active Profiles
To update the Course's subscription information:
Once you have created a Subscription with the desired bundle of coursework, you need to assign the subscription program to one or more Locations within your LMS organization structure. With this final step, the program goes live, adding the “Available Subscription Courses”' section to the Classic Home page or Navigation page Subscription Courses for all users with profiles tied to the targeted Locations.
Note: Any course approval or tuition requirements do not apply to subscribing students.
Deploy a Subscription at a Targeted Location
To assign a subscription program to a location:
Credits Allowed Restriction
Students within a subscribed organization can enroll in all subscription courses without paying tuition, when applicable. LMS administrators can dictate who this applies to:
Rule 1: A course can only belong to one subscription in each Course Catalog. If you attempt to add a course to more than one subscription, you will receive an error message.
Rule 2: A subscription can be assigned to one or more locations, and locations can host more than one subscription at a time. Therefore, you should never need to create subscriptions with overlapping courses. Assign multiple subscriptions to the desired location instead.
Rule 3: If you have limited course enrollment to subscribing students only, all learners that share the same Course Catalog will still be able to search for the subscription course and view the Course Details page. However, non-subscribers will see the “Enroll” button grayed out, and will receive the following error message should they try to click on it:
Rule 4: When a subscription has been restricted by the Course Credits Allowed field, students at that organization will be considered "subscribers" until the enrollment limit is met. Once the allotted credits have been used, students enrolling in subscription courses from the same organization will be considered "non-subscribers", which may invoke course tuition and/or approval requirements.
The Subscribed Student Experience
Student-users within the subscribed organization have at-a-glance access to program coursework under the “Available Subscription Courses”' section of their home page. From there, students can click the View Details button and enroll in courses without their manager’s approval or paying tuition, if applicable.
However, once a student enrolls in a subscription course, the course moves out of the "Available Subscription Courses" section of his or her homepage, and depending on the type of course, into the "Self Studies" (Assessment, e-Learning, Self Study) or “Live Courses” (Classroom, Virtual Classroom) section. Note that the student-view of subscription titles changes dynamically based on their enrollment status in each course.