Position Groups

Position groups are a collection of position codes, providing a flexible way to manage users and their training. Position Groups have several functions in LatitudeLearning:

  • Certification eligibility and assignment - Instead of assigning individual users a training track, their Position Group is assigned a Certification. Therefore, certification goals are inherently tied to people whose position code is contained in a position group. As people are promoted from new hire to manager and beyond, an individual's training track will grow with their career.
  • What's New content branding - Create custom content for user's "What's New" page to highlight training information and workflows. For example, members of the sales force can be greeted with a message about sales courses or incentives, while technicians can be greeted with information about the latest service bulletins. Both of these targeted messages are accomplished by Position Group branding.
  • Report filter criteria – Narrow report results by selecting a Position Group as filter criteria. Only users who belong to the selected group will be returned in report results.

As a discrete way to organize users, a position code can only exist in one position group at a time. This way, there won’t be any conflicts with branding or certification assignment.

If a user has a position group with customized What's New content, this will always take precedence over their location branding. In the example above, two users have logged into the same "Phoenix" location. Carla belongs to a branded Position Group for sales staff, while Mark does not. In this way, Position Groups allow you to create a custom user experience based on the type of training each user requires.