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Enhancements In Development
Operational Services help operate your LMS after you launch. These services provide ongoing support to help manage your training program.
Operational Services are offered either
On Demand Services
It's like having your own IT Department - one hour at a time. Latitude's on demand services provide you with convenient and reliable, high-quality consulting. Whether you have a major technical issue that needs addressing, or just need simple customization changes, we are here to help.
Subscription-based services are offered with an up-front pricing model that renews once funding is consumed. Clients that require a significant amount of resources greatly benefit from subscription-based operational services.
Typical Operational Services include (but not limited to):
Ask questions and receive guidance on how to use LatitudeLearning
Reconciling daily import errors
Configuration services (post launch)
Customization services (feature management, site text, coding changes)
Building custom reports
Creating and disseminating content
Updating content pages
Email and communication campaigns
Moderation of blog/forum
Training Administrator Services
Now that your training program is in place, let us help you administer & manage your training program. We provide you (in increments of 1/8) a full-time employee to be at your service. This service gives you a dedicated (and named) administrator to help administer your organization's training program.
Responsibilities could include the following:
Identify and assess future and current training needs
Draw an overall or individualized training and development plan that addresses expectations
Deploy a wide variety of training methods
Monitor and evaluate training program’s effectiveness, success and ROI periodically
Provide opportunities for ongoing development
Resolve any specific problems and tailor training programs as necessary
Maintain a keen understanding of training trends, developments and best practices
Develop, implement, and monitor training programs within an organization
Conduct orientation sessions
Create brochures and training materials
Develop multimedia visual aids and presentations
Provide logistical support, course development, delivery, evaluation and cost & process measurements
Will be contracted at 1/8 increments of a Full Time Employee to be analyzed quarterly. Minimum Training Admin Services is 1/8 FTE but can be increased to meet your training program needs.
Please reach out to your Account Manager to inquire about this unique service.