Every learning management system vendor claims they're responsive and will deliver on time and on budget. Instead of just making that claim, we actually track the data and share it with you.
4.75 out of 5 stars
4.8 out of 5 stars
4.75 out of 5 stars
SurefireSetup™ is our process for ensuring a successful implementation and launch of your learning management system.
SurefireSetup™ consists of four phases:
Project Kickoff - outlines the project plan
Discovery - analyzes and validates the detailed requirements for the LMS implementation
Implementation - implements and launches the LMS
Post Launch - resolves warranty issues and gathers client feedback
In order to manage an impactful and effective training program, you must understand and execute the six training workflows and three training enablers well.
You want your learning platform to reflect what each learning community you are providing training for needs. Our approach includes defining each training workflow and training enabler separately for every audience, not the learning platform as a whole.
For example, the training community for your manufacturing partner is different from that of your distributing partner. It's important to define the type of automation, customization and embedment for managing users, managing enrollments, tracking progress, organizing people, organizing content and the user experience independently of each other.
Our ClientCare support team ensures your training program operates efficiently with prompt resolutions to your concerns.
In 2018 ClientCare resolved 99.68% of all client-generated tickets in less than 30 days. With a median Days to Close of 3.89 days.
If you decide you no longer need a LatitudeLearning subscription, you will always have access to your data at no cost. Even if you're not actively using the LMS to provide training, you can still gain access to all the LatitudeLearning functionality you were accustomed to: