Brands and Product Lines
Not every partner sells or services all of your brands. It’s critical that your partner training solution can effectively manage brand-specific training.
Incorporate the right combination of course requirements and key performance data to create certifications that truly drive partner performance.
Leverage performance metrics to adequately manage and support on-the-job activities of individuals who sell, service and use your products.
Multiple Partner Locations
The inherent complexity of the extended enterprise is compounded further when managing training across hundreds, even thousands of partner locations.
Multiple Field Organizations
Each field support branch is organized independently and needs its structure expressed and supported as part of the overall partner training solution.
Structure and manage training according to employee’s collection of job positions and roles, not just assigned based on primary job title and location.
Successfully support training in a matrixed organization and effectively deliver and track training for learners
with multiple managers.
Internal & External Learners
Internal learners typically have different training goals and learning paths than external learners. Partners
need product and service training.
Training administrators need flexible tools to effectively define and manage audiences meeting a wide range of criteria and requirements.