Training Impact Podcast

Academy 4, a Texas-based nonprofit, trains over 6,500 volunteers annually to mentor fourth graders one-on-one in Title I schools. In this Training Impact Podcast episode, Jeff Walter speaks with Susan Demers, who explains how the organization uses a mobile-friendly LMS and Articulate Rise to deliver simple, effective volunteer training. Topics include onboarding, child safety compliance, […]

In this Training Impact Podcast episode, Jeff Walter interviews Rubens Tilkian, founder of Vertus Conflict Solutions, to explore how proactive conflict management training can boost organizational performance. Rubens, a seasoned mediator with over 70,000 agreements facilitated, explains why soft skills like emotional intelligence and communication are critical for reducing attrition and improving team dynamics. He […]

In this episode, we unpack Jeff Walter’s high-impact session at the 2025 IFA World Franchise Show: “Turn Your Franchise Training into a Strategic Asset.” Jeff challenges franchisors to rethink training. Instead of a cost, see it as a driver of profitability and consistency. He outlines a five-stage Training Program Roadmap and stresses the importance of […]

While employee training is individual-focused and managed through HR systems, partner training targets external businesses and emphasizes organizational certification. Jeff Walter highlights the need for LMS platforms that support flexible roles, self-registration, incentive-based learning, and brand-specific content. He explains why partner learners require unique structures and motivations, and how success is measured differently. This thoughtful […]

Emerging franchisors face challenges scaling traditional, instructor-led training. Jeff Walter of LatitudeLearning advocates for a blended learning approach—combining self-paced e-learning with in-person training—to enhance efficiency and consistency. This method supports scalable onboarding, enables employee certifications, and improves retention, brand consistency, and operational performance as franchise networks grow.

A roadmap outlining the evolution of training programs that includes five stages: self-directed programs, knowledge acquisition, skill development, individual performance, and organizational performance. Each stage builds upon the previous one, with increasing levels of impact and return on investment. Best practices for each stage are explored, emphasizing the importance of learner engagement, assessment, and the […]

AI is revolutionizing Learning & Development, according to Jeff Walter of LatitudeLearning. In this Training Impact Podcast episode, he identifies 7 transformative uses: chatbots, content creation, assessments, roleplay, simulations, analytics, and personalized learning. He urges cautious but strategic adoption.

In the premiere of the Training Impact podcast, Jeff Walter, Founder and CEO of LatitudeLearning, explains how L&D teams can reposition training as a strategic investment. By aligning programs with business outcomes and proving ROI, training moves from a cost center to a growth driver. Walter outlines five training levels, urges focus on measurable impact, […]

The Training Impact Podcast focuses on two neglected dimensions of the Learning and Development industry: Partners and Programs. I will be interviewing partner training program managers and discuss the challenges they face training partners and techniques they use to manage those programs for maximum impact.