Training Impact Podcast

Where Partner Training Meets Strategic Impact

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27. Elevate Your Talent: Why Play Is the Essential Missing Link in Training Programs

Elevate Your Talent brings a creative, hands-on approach to problem solving with LEGO Serious Play. In this episode, Jolynn Ledgerwood and Jeff Walter explore how tactile learning unlocks new ideas, strengthens collaboration, and transforms partner, franchise, and corporate training environments.

26. Burn Boot Camp: The Powerful Playbook for Consistent Franchise Success

Discover how Burn Boot Camp scales consistency, coaching, and culture across 380 locations through structured programming, role-based certification, and community-driven training.

25. Design Pickle: Unstoppable Momentum Through Smarter, Scalable Design

In this episode of the Training Impact Podcast, Jeff Walter sits down with Wyatt Borchetta Platt, Revenue Operations Leader at Design Pickle, to explore how creative systems, data, and smart automation shape modern growth strategies. Wyatt’s background in sales operations, marketing, and cross-functional leadership offers a practical look into how brands can scale without losing […]

24. Dumpster Dudez: The Proven Training Framework Behind Rapid Growth

In this episode of the Training Impact Podcast, host Jeff Walter sits down with Willie Katinowsky, VP of Franchise Development of of Dumpster Dudez, to explore how one of the fastest growing junk hauling and dumpster rental franchise systems built its momentum through simple operations, consistent execution, and a strong commitment to franchisee training.

23. KTA Financial Services: Building Trust Through Training and Transparency

Discover how KTA Financial Services builds client trust through continuous training, financial education, and a culture of transparency.

22. Blue Streak Learning: Proven Strategy for Powerful ROI in Partner Training

Blue Streak Learning empowers organizations through extended enterprise education, partner training, and certification programs that deliver proven ROI.

21. The Secret Ingredient in Hungry Howie’s Success: Training That Sticks

Hungry Howie’s SVP Al Newman shares how the 500-unit pizza franchise trains people, builds leaders, and keeps its flavor consistent across every store.

20. Inside Care Patrol: How Education and Empathy Transform Senior Care

Discover how Care Patrol transforms senior care decisions through empathy, education, and franchise training—turning emotional moments into empowered choices.

19. Scaling Smart: How Bloomin’ Blinds Trains Franchisees for Growth and Quality

In this episode of the Training Impact Podcast, host Jeff Walter, CEO of LatitudeLearning, sits down with Jake Wharton, Director of Franchise Growth at Bloomin’ Blinds, to unpack what it really takes to scale a franchise system—without losing the craftsmanship and care that made it successful in the first place.

18. Creating Connection Through Content: The Brand Networks Approach

Host Jeff Walter talks with Josh Gelfat, VP of Marketing at Brand Networks, about how digital marketing, AI automation, and learning technology empower businesses to create authentic content, strengthen brand engagement, and drive measurable growth.

17. From Fit to Flourish: How Franchise Fastlane Connects Visionaries with Operators Who Thrive

In this episode of the Training Impact Podcast, host Jeff Walter sits down with Patrick Sanchez, Vice President of Brand Partnerships at Franchise Fastlane, to unpack what makes a great franchise system work—not just on paper, but in practice.

16. Building Learning Systems, Not Just Courses – Lessons from eLearningDOC

In this episode of the Training Impact Podcast, Jeff Walter interviews Angela Robbins, Toni DiMella, and Diana Brandon of eLearningDOC to explore how documenting processes transforms learning—turning chaos into clarity and creating scalable, consistent, and measurable training programs that drive organizational impact.

15. Learning Designs: Apprenticeships Beyond the Trades

Mary Carter and Julie Hiatt of Learning Designs Inc join Jeff Walter to discuss apprenticeships, blended learning, and workforce training. They share insights on closing skills gaps, boosting retention, and designing programs that balance knowledge transfer with real-world skill application for long-term organizational success.

14. Powering Franchise Excellence: How Batteries Plus Trains Experts in Charge

Jeff Walter interviews Jason Moss, VP of Store Development and Training at Batteries Plus, on building a scalable franchise training engine. They cover onboarding franchisees, Batteries Plus University for associates, hands-on store coaching, and the Plus Games competition that gamifies skills. Moss shares KPI-driven goals, regional facilitator-led training, and a POS-embedded chatbot that surfaces answers […]

13. Service That Sticks: Ray Miller on Embedding Customer Excellence

In this episode of the Training Impact Podcast, Jeff Walter interviews Ray Miller of The Training Bank to explore how customer experience training—when tied to leadership development and embedded into culture—can drive long-term profitability. Ray shares proven strategies for improving service, increasing employee engagement, and building customer loyalty across industries. A must-listen for training and […]

12. Training Precision: How Ziemer Ophthalmic Raises The Bar For Medical Device Training

Discover how Bill Ryan of Ziemer Ophthalmic Systems AG built a global eLearning program for high-stakes medical device training. From dynamic certification and regulatory compliance to AI-driven content creation, this episode explores how scalable, multilingual training empowers technicians, distributors, and doctors alike. A must-listen for L&D leaders in healthcare, medtech, and extended enterprise environments.

11. The 10 Training Workstreams Behind High-Impact Training Programs

In this episode of the Training Impact Podcast, Jeff Walter sits down with Matt Anderson, head of delivery at LatitudeLearning, to break down the 10 core workstreams that define successful training implementation. From organizing learners and content to managing user access, tracking progress, and measuring impact, Matt shares two decades of practical insight. Whether you’re […]

10. Behind the Smoker: How Embedded Franchise Training Powers Tickle My Ribs

In this episode, franchise veteran Sean Morris shares how he built a skills-based franchise training model that’s fully embedded into daily operations at Tickle My Ribs. Ditching binders for hands-on coaching, POS-integrated learning, and gamified achievements, Sean’s approach boosts retention and performance across franchise locations. From shoulder-to-shoulder onboarding to certified trainers in red hats, he […]

9. How Academy 4 Scales Volunteer Training to Serve 6,500 Students

Academy 4, a Texas-based nonprofit, trains over 6,500 volunteers annually to mentor fourth graders one-on-one in Title I schools. In this Training Impact Podcast episode, Jeff Walter speaks with Susan Demers, who explains how the organization uses a mobile-friendly LMS and Articulate Rise to deliver simple, effective volunteer training. Topics include onboarding, child safety compliance, […]

8. Soft Skills, Real Impact: The Vertus Approach to Conflict Resolution

In this Training Impact Podcast episode, Jeff Walter interviews Rubens Tilkian, founder of Vertus Conflict Solutions, to explore how proactive conflict management training can boost organizational performance. Rubens, a seasoned mediator with over 70,000 agreements facilitated, explains why soft skills like emotional intelligence and communication are critical for reducing attrition and improving team dynamics. He […]