Training Impact Podcast

Scaling Channel Performance through Training Infrastructure

The Training Impact Podcast explores how organizations use training as infrastructure to improve performance across distributed networks.

Hosted by Jeff Walter, founder of LatitudeLearning, the podcast features conversations with industry leaders, training experts, and operational executives who are building scalable training programs for dealer networks, franchise systems, service partners, and other channel organizations.

Explore Our Podcast Series

Looking for insights on a specific training challenge? Explore our dedicated podcast series featuring conversations, strategies, and real-world experiences from industry leaders.

Franchise Training Series
Training Technology Series 
YouTube Podcasts
Jeff Walter interviews Andrew Chesnutt, founder of Authority Forge, on the Training Impact Podcast about storytelling, high-stakes presentations, audience engagement, and AI86. The Authority Forge: The Powerful Art of Turning Knowledge Into Action

86. The Authority Forge: The Powerful Art of Turning Knowledge Into Action

What makes a presentation truly impactful? On the Training Impact Podcast, Jeff Walter welcomes Andrew Chesnutt, founder of Authority Forge, to explore how storytelling, audience psychology, and instructional design transform complex ideas into compelling presentations. Discover practical strategies for building credibility, inspiring action, overcoming entrepreneurial challenges, and using AI without sacrificing human insight.
Amy Fox of LearningQ discusses how microlearning, repetition, and practical application can help learners develop real-world skills on the Training Impact Podcast.85. LearningQ: A Powerful Approach to Turning Learning Into Real-World Skills

85. LearningQ: A Powerful Approach to Turning Learning Into Real-World Skills

Amy Fox, co-founder and CEO of LearningQ, joins the Training Impact Podcast to explore how microlearning, repetition, assessment, and real-world application can help learners develop practical skills. Discover how a learner-centered approach is connecting knowledge with action while creating measurable outcomes in independent living, workforce development, health, and wellness.
Jeff Walter and Barry Falcon present The Ultimate Franchise Buying Guide: A to Z during a live Training Impact Podcast panel at the 2026 IFA World Franchise Show.84. The Ultimate Franchise Buying Guide: Powerful Lessons for Making a Smarter Franchise Investment

84. The Ultimate Franchise Buying Guide: Powerful Lessons for Making a Smarter Franchise Investment

Buying a franchise can create an exciting path to business ownership, but choosing the right opportunity requires much more than finding a brand you like. In this live Training Impact Podcast presentation from The IFA World Franchise Show: Franchising Expo USA, Jeff Walter and franchise veteran Barry Falcon explore the franchise buying process from A […]
The Entrepreneur’s Source conference brings together franchise leaders, career ownership coaches, and strategic partners to explore franchise growth, business ownership, and entrepreneurial success.83. The Entrepreneur’s Source: Powerful Strategies for Career Freedom, Entrepreneurship, and Franchise Success

83. The Entrepreneur’s Source: Powerful Strategies for Career Freedom, Entrepreneurship, and Franchise Success

What does it take to build an entrepreneurial ecosystem that connects aspiring business owners with the resources and relationships needed for success? Tamara Loring, Chief Brand Ideology Officer at The Entrepreneur’s Source, joins Jeff Walter to explore career ownership coaching, franchise growth, and the power of collaboration. With the organization's upcoming conference bringing together coaches, […]
Dr. Brian Davidson of MindVue discusses resilience, grit, mindset skills, human performance, and AI-powered personalized learning on the Training Impact Podcast.82. MindVue: The Powerful New Approach to Building Resilience, Grit and Human Performance

82. MindVue: The Powerful New Approach to Building Resilience, Grit and Human Performance

What if resilience, grit, motivation, and adaptability could be developed at scale? Dr. Brian Davidson of MindVue joins the Training Impact Podcast to explore the science of mindset, personalized AI coaching, and how organizations can build the human readiness needed for a rapidly changing future.
Danielle Mahon of Topsail Steamer discusses franchise growth, training, operational consistency, local market strategy, and franchisee support on the Training Impact Podcast.81. Topsail Steamer: Building a Powerful Franchise Brand Through Simplicity, Local Connection, and Scalable Growth

81. Topsail Steamer: Building a Powerful Franchise Brand Through Simplicity, Local Connection, and Scalable Growth

Topsail Steamer founder and CEO Danielle Mahon joins Jeff Walter on the Training Impact Podcast to discuss building an emerging franchise brand, balancing operational consistency with local flexibility, supporting franchisees, and creating scalable systems for long-term growth.
Edmundo Barrientos of Grasply discusses AI training simulations, cognitive science, repetition, and closing the gap between knowing and doing.80. Grasply: Powerful AI Simulations Transform the Knowing-Doing Gap in Training

80. Grasply: Powerful AI Simulations Transform the Knowing-Doing Gap in Training

What happens after someone completes training? Grasply is using cognitive science and artificial intelligence to turn organizational knowledge into simulations that help learners practice, receive feedback, and move from knowing what to do toward actually being able to do it.
Alex Dripchak of Commence Foundation discusses career readiness, financial well-being, networking, and essential life skills on the Training Impact Podcast.79. Commence Foundation: Building Confident Young Professionals Beyond the Classroom

79. Commence Foundation: Building Confident Young Professionals Beyond the Classroom

Commence Foundation is helping students and young adults bridge the gap between education and the real world. In this Training Impact Podcast conversation, Alex Dripchak shares how financial well-being, authentic networking, productivity, communication, career planning, and other compounding skills can prepare people not simply to find a job, but to build stronger careers and more […]
Amy Lemire of AIM Training & Consulting Inc. discussing sales enablement, coaching, habit development, and learning strategies for improving sales performance.78. AIM Training & Consulting Inc.: Why Great Sales Performance Begins with Better Habits

78. AIM Training & Consulting Inc.: Why Great Sales Performance Begins with Better Habits

Amy Lemire of AIM Training & Consulting Inc. shares why lasting sales performance depends on more than technical skills. Discover how habits, coaching, and structured enablement help organizations build stronger sales teams and more consistent business results.
Jeff Walter interviews David Ramsey of Kaufmann Gildin & Robbins about franchise law, legal compliance, training, and strategies for scaling successful franchise organizations.77. Kaufmann Gildin & Robbins: Proven Franchise Legal Strategies That Drive Successful Growth

77. Kaufmann Gildin & Robbins: Proven Franchise Legal Strategies That Drive Successful Growth

Growing a franchise system requires much more than a successful business concept. Sustainable expansion depends on legal compliance, operational consistency, strong franchisee relationships, and a scalable business model. In this episode of the Training Impact Podcast, Jeff Walter speaks with David Ramsey, Partner at Kaufmann Gildin & Robbins, about the legal and strategic foundations that […]
Scott Hewitt of Real Projects discusses AI, localization, metadata, and scalable digital learning during the Training Impact Podcast.76. Real Projects: Transformative Learning Localization and AI Strategies That Deliver Powerful Global Training Results

76. Real Projects: Transformative Learning Localization and AI Strategies That Deliver Powerful Global Training Results

How do you create learning that truly resonates with a global workforce? In this episode of the Training Impact Podcast, Scott Hewitt, CEO of Real Projects, shares how thoughtful localization, AI, metadata, and scalable production processes are helping organizations deliver more impactful learning experiences around the world.
Ashley Etemadi of Motiva Education discusses artificial intelligence, learning analytics, and simulation-based learning during the Training Impact Podcast.75. Motiva Education: Powerful AI and Learning Analytics for Smarter Learning Experiences

75. Motiva Education: Powerful AI and Learning Analytics for Smarter Learning Experiences

Artificial intelligence is transforming learning, but the real opportunity isn't replacing instructors. It's empowering them. In this episode of the Training Impact Podcast, Ashley Etemadi of Motiva Education explains how AI, learning analytics, and immersive simulations are helping organizations create more personalized, engaging, and effective learning experiences that improve learner success.
Jeff Walter interviews Mary Ligon of Mary Ligon Company about leadership development, emotional resilience, organizational culture, and practical coaching strategies on the Training Impact Podcast.74. Mary Ligon Company: The Leadership Skill That Changes Everything Starts Within

74. Mary Ligon Company: The Leadership Skill That Changes Everything Starts Within

Leadership starts long before anyone chooses to follow. In this episode of the Training Impact Podcast, Mary Ligon shares how emotional resilience, self-awareness, and intentional leadership help organizations build stronger teams, healthier cultures, and lasting business success.
Jeff Walter interviews Terry Hawkins, Founder and CEO of IGNITE Humans, about building learning systems that create lasting behavioral change through empathy, self-awareness, coaching, and frontline performance.73. IGNITE Humans: Why Human Connection Is the Missing Link in High Performance Training

73. IGNITE Humans: Why Human Connection Is the Missing Link in High Performance Training

What separates organizations that simply train employees from those that consistently build high-performing teams? In this episode of the Training Impact Podcast, Jeff Walter sits down with Terry Hawkins, Founder and CEO of IGNITE Humans, to explore why sustainable business performance begins with human connection. From the Learning Loop and the Five Cs to coaching […]
Miriam Bogler explains how Project Pals combines artificial intelligence with authentic project-based learning to prepare students for real-world collaboration and critical thinking.72. Project Pals: The Powerful Future of AI-Driven Project-Based Learning

72. Project Pals: The Powerful Future of AI-Driven Project-Based Learning

Project Pals is helping educators bring authentic project-based learning to life through AI-powered coaching and collaboration. In this episode of the Training Impact Podcast, Miriam Bogler discusses how artificial intelligence can guide inquiry, strengthen teamwork, and help students build the real-world skills they need for the future.
Jeff Walter interviews Helanie Scott, founder of Align4Profit, on the Training Impact Podcast about leadership development, power skills, organizational culture, and improving business performance through training.71. Align4Profit: The Powerful Leadership Advantage Behind Business Performance

71. Align4Profit: The Powerful Leadership Advantage Behind Business Performance

Discover why leadership behavior has become one of the most important drivers of organizational performance in this insightful episode of the Training Impact Podcast. Jeff Walter sits down with Helanie Scott, founder of Align4Profit, to explore why technical training alone is no longer enough. From developing "power skills" and building accountability to creating leadership cultures […]
Jeff Walter interviews Corey Koopmans of InternCrew about workforce development, career exploration, student internships, skilled trades careers, talent pipelines, mentorship, and the future impact of artificial intelligence on workforce readiness.70. InternCrew: The Game-Changing Workforce Strategy That Begins Before Graduation

70. InternCrew: The Game-Changing Workforce Strategy That Begins Before Graduation

America's workforce shortage is often treated as a recruiting challenge, but the real issue may begin years before an employer posts a job opening. In this episode of the Training Impact Podcast, Jeff Walter speaks with Corey Koopmans of InternCrew about work-based learning, career exploration, skilled trades, mentorship, and artificial intelligence. Their conversation explores how […]
Jeff Walter interviews Brad Mehl of Boundless Markets about network intelligence, customer insights, AI-powered audience research, organizational learning, innovation discovery, and knowledge management.69. Boundless Markets: The Hidden Intelligence Already Living Inside Your Network

69. Boundless Markets: The Hidden Intelligence Already Living Inside Your Network

Every organization is surrounded by intelligence, yet most struggle to access it. In this episode of the Training Impact Podcast, Jeff Walter speaks with Brad Mehl, founder of Boundless Markets, about how organizations can uncover hidden insights from customers, partners, franchisees, dealers, and employees. Their conversation explores the intersection of audience intelligence, organizational learning, artificial […]
Jeff Walter interviews Thomas Powner and Ellen Steverson about their book Working to Winning: The Power of Knowing What Matters, career management, workforce development, employee engagement, and the future of work.68. Working to Winning: The Powerful Career Management Framework Every Professional Needs

68. Working to Winning: The Powerful Career Management Framework Every Professional Needs

What if the biggest challenge facing today's workforce isn't finding the next job, but learning how to manage an entire career? In this episode of the Training Impact Podcast, Jeff Walter sits down with Thomas Powner of Career Thinker and Ellen Steverson of Starting Block Career Services to discuss their forthcoming book, Working to Winning: […]
Jeff Walter interviews Jim Hunter of PeopleBest on the Training Impact Podcast about predictive analytics, talent assessments, workforce performance, employee development, organizational culture, hiring success, coachability, and behavioral competencies that drive high performance.67. PeopleBest: The Powerful Science of Predicting Performance and Unlocking Human Potential

67. PeopleBest: The Powerful Science of Predicting Performance and Unlocking Human Potential

What if organizations could identify the behaviors, motivations, and competencies that drive top performance before hiring, promoting, or developing employees? In this episode of the Training Impact Podcast, Jeff Walter sits down with Jim Hunter, founder of PeopleBest, to explore how predictive analytics, behavioral science, and performance modeling are helping organizations make smarter talent decisions. […]
Dan Aldrich of Christian Brothers Automotive discusses technician development, mentorship, leadership training, franchise culture, and workforce development on the Training Impact Podcast.66. Christian Brothers Automotive: The Powerful Connection Between Culture and Growth

66. Christian Brothers Automotive: The Powerful Connection Between Culture and Growth

As vehicles become more complex and the demand for skilled technicians continues to grow, many automotive organizations are searching for ways to develop talent, improve retention, and maintain consistent performance across expanding networks. In this episode of the Training Impact Podcast, Jeff Walter speaks with Dan Aldrich, Director of Technical Training and Development at Christian […]
Dr. Mechie Nkengla of Nuscienta discusses AI literacy, workforce readiness, entrepreneurship, and practical artificial intelligence adoption with Jeff Walter on the Training Impact Podcast.65. NuScienta: Their Practical Guide to Thriving in the AI Era

65. NuScienta: Their Practical Guide to Thriving in the AI Era

Artificial intelligence is rapidly becoming a foundational workplace skill, yet many professionals still struggle to understand what AI is, how it works, and how it can improve their daily lives. In this episode of the Training Impact Podcast, Jeff Walter sits down with Dr. Mechie Nkengla of Nuscienta to explore AI literacy, entrepreneurship, career reinvention, […]
Jeff Walter interviews Jared Shaw of Virtuoso about AI mentorship, personalized learning, adaptive instruction, curriculum-driven learning, and the future of workforce development64. Virtuoso: Unlocking the Future of Mentorship Through Artificial Intelligence

64. Virtuoso: Unlocking the Future of Mentorship Through Artificial Intelligence

What if every learner had access to a mentor who understood not only what they needed to learn, but how they learn best? In this episode of the Training Impact Podcast, Jeff Walter sits down with Jared Shaw, Founder of Virtuoso, to explore how AI-powered mentorship could transform education, workforce development, and skill training. Their […]
Jeff Walter interviews Monty Miller and Doug Breckenridge of Vujade about improving team communication, collaboration, trust, and organizational performance through data-driven behavioral insights.63. Vujade: The Powerful Future of Team Communication and Collaboration

63. Vujade: The Powerful Future of Team Communication and Collaboration

What if the biggest obstacle to organizational performance is not strategy, technology, or talent, but communication? In this episode of the Training Impact Podcast, Jeff Walter sits down with Vujade co-founders Monty Miller and Doug Breckenridge to explore a journey that began nearly thirty years ago and led to the creation of a platform designed […]
Training Impact Podcast episode featuring Jeff Walter and Axhens Mara discussing how StudySpaces improves learning environments, student engagement, collaboration, and educational performance through intentional space design.62. StudySpaces: Powerful Insights Into the Future of Learning Environments and Student Success

62. StudySpaces: Powerful Insights Into the Future of Learning Environments and Student Success

How do physical spaces impact learning outcomes, focus, collaboration, and long-term student success? In this episode of the Training Impact Podcast, Jeff Walter sits down with Axhens Mara of StudySpaces to explore the intersection of learning environments, learner psychology, educational infrastructure, and performance. The conversation reveals why the future of learning is not just digital. […]
Jeff Walter interviews Vance Morris of Deliver Service Now Institute about Disney-style customer experience systems and franchise operational excellence.61. Deliver Service Now Institute: The Disney-Inspired Systems Behind Exceptional Customer Experience

61. Deliver Service Now Institute: The Disney-Inspired Systems Behind Exceptional Customer Experience

What separates unforgettable businesses from forgettable ones? In this episode of the Training Impact Podcast, Jeff Walter talks with Vance Morris of Deliver Service Now Institute about Disney-inspired customer experience systems, customer retention, emotional connection, and how operational processes can dramatically improve profitability and loyalty.
Lucas Consoli of EmpathEQ discusses AI-powered healthcare simulations and behavioral learning on the Training Impact Podcast with Jeff Walter.60. EmpathEQ: Revolutionary AI Simulations Are Reshaping the Human Side of Healthcare Training

60. EmpathEQ: Revolutionary AI Simulations Are Reshaping the Human Side of Healthcare Training

What if empathy could be taught, measured, and scaled across an organization? In this episode of the Training Impact Podcast, Jeff Walter sits down with the team at Empatheq to explore how empathy is becoming a critical business skill for leaders, teams, and customer-facing professionals. The conversation challenges the traditional view that empathy is simply […]
Jeff Walter interviews Mike Willins of Motor Age Training about the future of automotive technician training, diagnostics education, and workforce development.59. Motor Age Training: Powerful Strategies Transform Automotive Technician Development

59. Motor Age Training: Powerful Strategies Transform Automotive Technician Development

What happens when vehicle technology evolves faster than the workforce trained to repair it? In this episode of the Training Impact Podcast, Jeff Walter sits down with Mike Willins of Motor Age Training to explore the growing technician skills gap, the rise of diagnostics-driven repair, and why continuous learning has become mission critical for the […]
Jeff Walter interviews David Boyes of Today’s Class about adaptive learning, microtraining, and AI-powered automotive technician training.58. Today’s Class: Reveals the Exciting Future of Automotive Workforce Development

58. Today’s Class: Reveals the Exciting Future of Automotive Workforce Development

In this episode of the Training Impact Podcast, we explore how Today’s Class is helping organizations strengthen communication, reduce workplace conflict, What happens when AI-driven adaptive learning meets the growing complexity of automotive technician training? In this episode of the Training Impact Podcast, Jeff Walter sits down with David Boyes of Today’s Class to explore […]
Jeff Walter and Robert Lunte discussing CourseCreek, training infrastructure, AI learning tools, and scalable partner training strategies.57. CourseCreek Powerful Insights: Jeff Walter Joins Robert Lunte to Talk Training Systems

57. CourseCreek Powerful Insights: Jeff Walter Joins Robert Lunte to Talk Training Systems

Jeff Walter joins Robert Lunte on CourseCreek’s show to discuss why training infrastructure, partner learning, AI-powered content creation, and scalable enablement are shaping the future of learning and development.
Jeff Walter presenting at the Annual ATMC Conference on training systems that improve technician efficiency, partner performance, and measurable business results.56. Explosive Training Systems That Actually Move Metrics

56. Explosive Training Systems That Actually Move Metrics

What if the real problem with training is not the content, but the system behind it? In this special Training Impact Podcast presentation, recorded from Jeff Walter’s session at the Annual ATMC Conference, Jeff explains how organizations can turn training into a measurable growth engine that improves technician performance, partner success, and business results.
55. FranServe: Escaping Career Frustration with a Brilliant Franchise Future

55. FranServe: Escaping Career Frustration with a Brilliant Franchise Future

Discover how FranServe CEO Alesia Visconti is helping aspiring entrepreneurs find freedom, purpose, and business ownership through franchising. In this inspiring Training Impact Podcast episode, Jeff Walter explores FranServe’s people-first model, franchise consulting, women in franchising, transferable careers, and why taking one baby step can transform your future.
54. Blaze Pizza: Bold Reinvention Strategy That Transforms Franchise Growth

54. Blaze Pizza: Bold Reinvention Strategy That Transforms Franchise Growth

What happens when a fast-growing brand realizes its original model is no longer enough? Blaze Pizza’s Kevin Moran shares how curiosity, innovation, and real-world testing are redefining franchise growth and performance.
Jeff Walter interviews Adam Gaedke of Freddy Media about content strategy, brand growth, and scalable media systems on the Training Impact Podcast53. Freddy Media: The Brutal Reality of Weak Marketing Execution

53. Freddy Media: The Brutal Reality of Weak Marketing Execution

Discover how Freddy Media is transforming content into a scalable growth engine. In this episode, Adam Gaedke shares how clarity, consistency, and authenticity drive real business impact across marketing and beyond.
Tote&Carry influencer marketing strategy podcast with Emily Vernon discussing ambassador programs and brand growth52. Tote&Carry: The Explosive Growth Strategy That’s Changing Influencer Marketing

52. Tote&Carry: The Explosive Growth Strategy That’s Changing Influencer Marketing

Discover how Tote&Carry is redefining brand growth through influencer marketing, authentic content, and scalable ambassador programs in this Training Impact Podcast episode.
Katherine Henmueller discussing CCAR automotive safety training on the Training Impact Podcast.51. CCAR: Building a Safer Automotive Industry Through Training and Compliance

51. CCAR: Building a Safer Automotive Industry Through Training and Compliance

Katherine Henmueller of CCAR joins the Training Impact Podcast to explain how specialized safety training helps prevent hazardous materials accidents and improve standards across the automotive repair industry.
Robert Lunte of CourseCreek discussing how organizations turn expert knowledge into scalable online learning courses.50. CourseCREEK: The Powerful Impact of Turning Expertise Into Scalable Learning

50. CourseCREEK: The Powerful Impact of Turning Expertise Into Scalable Learning

Jeff Walter interviews Robert Lunte of CourseCREEK about how organizations transform expertise into scalable online courses. Learn how instructional design turns knowledge into digital learning.
Steven King discussing Immersivevision Technology and immersive 3D medical training on the Training Impact Podcast49. Immersivevision Technology: Solving the Hidden Gaps in Medical Training

49. Immersivevision Technology: Solving the Hidden Gaps in Medical Training

Immersivevision Technology is transforming medical education through immersive 3D visualization. Discover how Steven King and Jeff Walter explore innovation, engagement, and scalable training infrastructure in this episode of the Training Impact Podcast.
Ford Saeks discussing AI integration, growth acceleration, and performance-driven training during a Training Impact Podcast interview at IFA Las Vegas.48. Ford Saeks: Powerful Growth Strategy, AI Integration, and Performance-Driven Training

48. Ford Saeks: Powerful Growth Strategy, AI Integration, and Performance-Driven Training

Ford Saeks shares how AI integration, growth strategy, and performance-driven training help organizations bridge the gap between current results and measurable success. In this Training Impact Podcast episode, Ford Saeks outlines practical frameworks leaders can implement immediately.
Jeff Walter interviews Marla Rosner of MSA Worldwide at the IFA Convention about franchise training and brand standards.47. MSA Worldwide: Critical Role of Brand Standards in Franchise Training Success

47. MSA Worldwide: Critical Role of Brand Standards in Franchise Training Success

In this episode of the Training Impact Podcast, Jeff Walter sits down with Marla Rosner of MSA Worldwide to explore how franchisors transform founder knowledge into scalable brand standards and effective franchise training programs. From manuals to immersive onboarding, this conversation reveals what separates struggling systems from high performing franchise networks.
Jeff Walter interviewing Michael Rochelle of Brandon Hall Group about human capital strategy, AI, and leadership development on the Training Impact Podcast.46. Brandon Hall Group™: The Critical Truth About the Future of Human Capital Strategy

46. Brandon Hall Group™: The Critical Truth About the Future of Human Capital Strategy

In this episode of the Training Impact Podcast, Jeff Walter interviews Michael Rochelle of Brandon Hall Group™ about the future of human capital strategy. Drawing on decades of research, Rochelle explains how AI, leadership development, employee experience, and measurable impact are reshaping how organizations compete and grow.
Virginia Oden of ASE Education Foundation discusses bridging the automotive skills gap with Jeff Walter on the Training Impact Podcast45. ASE Education Foundation: The Powerful National Standard Transforming Automotive Education

45. ASE Education Foundation: The Powerful National Standard Transforming Automotive Education

In this episode of the Training Impact Podcast, Jeff Walter speaks with Virginia Oden of ASE Education Foundation about closing the automotive skills gap. From accreditation and advisory boards to critical thinking and EV readiness, this conversation explores how national standards strengthen career tech programs and prepare students for high demand automotive careers.
Jeff Walter interviews Corey Glassman about how ASE developed the EV safety standard and its impact on technician certification.44. ASE: Inside the Creation of the Definitive EV Safety Standard

44. ASE: Inside the Creation of the Definitive EV Safety Standard

In this episode of the Training Impact Podcast, Corey Glassman explains how ASE developed a national EV safety standard and why it is reshaping technician certification and workforce readiness.
Susan Cashion of Sales Xceleration discussing structured sales leadership and building a clear path to sale with Jeff Walter on the Training Impact Podcast.43. Sales Xceleration: Creating a Clear Path to Sale for Sustainable Revenue Growth

43. Sales Xceleration: Creating a Clear Path to Sale for Sustainable Revenue Growth

What happens when a company outgrows founder-led selling but hasn’t yet built a real sales system? In this episode of the Training Impact Podcast, Jeff Walter sits down with Susan Cashion of Sales Xceleration to explore how organizations move from unpredictable revenue to structured, scalable growth by installing a clear path to sale grounded in […]
Jeff Walter interviews Matt Johnston of Design Interactive about XRMentor, immersive skill development, tribal knowledge capture, and accelerated workforce training.42. Design Interactive: How XRMentor Is Turning Skill Development into a Measurable Advantage

42. Design Interactive: How XRMentor Is Turning Skill Development into a Measurable Advantage

In this episode of the Training Impact Podcast, Jeff Walter interviews Matt Johnston of Design Interactive to explore how XRMentor uses extended reality to move training from passive knowledge delivery to hands-on skill acceleration, tribal knowledge capture, and measurable workforce impact.
ASE Test Prep automotive certification training discussion Jeff Walter and Carl Borsani podcast interview Training Impact Podcast ASE Test Prep episode Automotive technician certification preparation41. ASE Test Prep: The Performance Edge Traditional Study Methods Lack

41. ASE Test Prep: The Performance Edge Traditional Study Methods Lack

ASE certification is not about memorization. It is about reasoning, confidence, and application. In this episode of the Training Impact Podcast, Jeff Walter speaks with Carl Borsani of ASE Test Prep about how disciplined preparation turns certification into professional credibility.
Jeff Walter and Lindsey Halson discuss behavior-based leadership training at Bojangles on the Training Impact Podcast.40. Bojangles: Inside a Bold Training Shift That’s Driving Real Performance

40. Bojangles: Inside a Bold Training Shift That’s Driving Real Performance

Bojangles’ approach to training goes far beyond teaching people how to make biscuits or hit drive-thru times. In this episode of the Training Impact Podcast, Lindsey Halson explains how behavior-based coaching, role-specific competencies, and measurable observations are reshaping leadership development across the brand.
Jeff Walter and Tom Meyers discuss Excel Truck Group training strategy and scalable workforce development on the Training Impact Podcast.39. Excel Truck Group Breaks the Training Mold to Scale Performance

39. Excel Truck Group Breaks the Training Mold to Scale Performance

How does Excel Truck Group training support performance across multiple dealership locations? In this episode of the Training Impact Podcast, Jeff Walter talks with Tom Meyers about building scalable training programs that align with real work and deliver measurable results.
Jeff Walter interviews Stan Kravitz about American Dream, reseller partnerships, and training for customer experience on the Training Impact Podcast.38. American Dream: The Unstoppable Power of Scale and Experience-Based Destinations

38. American Dream: The Unstoppable Power of Scale and Experience-Based Destinations

American Dream is not a typical mall. It is a destination built on retail-tainment, combining shopping, dining, and world-class attractions under one roof. In this Training Impact Podcast episode, Jeff Walter talks with Stan Kravitz about how American Dream builds a partner network of resellers, keeps the experience fresh, and uses training to create consistency […]
Training Impact Podcast interview with Angela Cote of AC Inc. discussing field support coaching and franchise growth strategy37. AC Inc.: Turning Field Support into a Strategic Growth Engine

37. AC Inc.: Turning Field Support into a Strategic Growth Engine

Field support is the most influential role in franchising and often the least trained. In this Training Impact Podcast episode, Angela Cote of AC Inc. explains how shifting field support from compliance to coaching transforms franchisee engagement, confidence, and performance.
Training Impact Podcast interview with Matthew Reyes discussing human motivation and training design36. Matthew Reyes: Training, Motivation, and the Human Needs That Drive Performance

36. Matthew Reyes: Training, Motivation, and the Human Needs That Drive Performance

A human-centered Training Impact Podcast conversation with Matthew Reyes on motivation, habit formation, and why training programs succeed or fail based on how well they meet human needs.
Jeff Walter and Kara Hale discuss how MCP Emerson Canada designs training programs that support confident performance and customer trust.35. MCP Emerson Canada: Turning Technical Training into Confident Field Performance

35. MCP Emerson Canada: Turning Technical Training into Confident Field Performance

MCP Emerson Canada shares how role-based, performance-focused training builds confidence, strengthens customer trust, and supports consistent execution in technical environments.
Jeff Walter and Matthew Gourgeot discuss Thryv’s approach to small business growth through integrated software and enablement on the Training Impact Podcast.34. Thryv: Unlocking Confident Small Business Growth Through Integrated Enablement

34. Thryv: Unlocking Confident Small Business Growth Through Integrated Enablement

In this episode of the Training Impact Podcast, Jeff Walter speaks with Matthew Gourgeot of Thryv about what small businesses truly need to grow with confidence. The conversation explores why software alone is not enough, how integrated enablement drives adoption, and what it takes to support small business owners who are juggling every role inside […]
Jeff Walter interviews Jimmy McFeeters of Protein Bar & Kitchen on the Training Impact Podcast about franchise growth, training, and operational simplicity. Protein Bar Kitchen Protein Bar and Kitchen33. Protein Bar & Kitchen: Scaling a Better-for-You Brand Without Sacrificing Quality

33. Protein Bar & Kitchen: Scaling a Better-for-You Brand Without Sacrificing Quality

How Protein Bar & Kitchen is scaling a better-for-you franchise brand by prioritizing simplicity, franchisee alignment, and training without sacrificing quality or culture.
April Porter of Secretsos discussing operational clarity and scalable systems with Jeff Walter on the Training Impact Podcast.32. Secretsos: The Power of Operational Clarity

32. Secretsos: The Power of Operational Clarity

As organizations grow, performance problems are often mistaken for people problems. In this episode of the Training Impact Podcast, April Porter of Secretsos explains how clarity, systems, and documented processes create the foundation for scalable training and sustainable growth.
Jeff Walter and Kevin Trost discuss how Adminify AI uses AI assistants to improve customer engagement and scale channel partner operations.31. Adminify AI: The Strategic Advantage Behind Modern Channel Enablement

31. Adminify AI: The Strategic Advantage Behind Modern Channel Enablement

This Training Impact Podcast episode with Kevin Trost illustrates how AI is evolving from a support tool into an execution layer that enables scale. By treating AI as a trainable assistant rather than a plug-and-play solution, organizations can automate key processes, improve consistency across channels, and reduce risk for franchisees and partners. The conversation reinforces […]
Business Alliance Director Jared Nassiff discusses franchise readiness, operational excellence, and the role of training in sustainable franchise growth.30. Business Alliance, Inc. On Operational Excellence and Essential Franchise Validation

30. Business Alliance, Inc. On Operational Excellence and Essential Franchise Validation

Franchising only works when the right people join the right brands—and when those brands are ready to support them. In this episode of the Training Impact Podcast, Jeff Walter sits down with Jared Nassiff of Business Alliance, Inc. to explore what truly drives successful franchise growth. From brand readiness to franchisee support to the power […]
Ed Powers of Broken Yolk Cafe sharing insights on consistency, operations, and franchise training support during a podcast interview.29. Broken Yolk Cafe: What Every Franchisor Can Learn to Achieve Consistency

29. Broken Yolk Cafe: What Every Franchisor Can Learn to Achieve Consistency

Broken Yolk Cafe’s rise from a single Pacific Beach landmark to a multi-state franchise didn’t happen by accident. In this episode, Jeff Walter and Ed Powers explore how operational structure, franchisee support, and consistent training helped turn a beloved breakfast spot into a scalable brand.
A podcast interview with Jeff Walter and Matt Shepanek discussing how the ASE develops certification standards, supports technician training, and strengthens quality in the automotive service industry.28. ASE: The Advantage of Essential Skills and Evolving Standards in Automotive Training

28. ASE: The Advantage of Essential Skills and Evolving Standards in Automotive Training

This episode explores how the ASE strengthens technician competence, industry standards, and customer trust through evolving certifications and real-world assessments that reflect today’s rapidly changing automotive technology.
A LEGO Serious Play model built during an Elevate Your Talent workshop, representing creative problem solving and team collaboration.27. Elevate Your Talent: Why Play Is the Essential Missing Link in Training Programs

27. Elevate Your Talent: Why Play Is the Essential Missing Link in Training Programs

Elevate Your Talent brings a creative, hands-on approach to problem solving with LEGO Serious Play. In this episode, Jolynn Ledgerwood and Jeff Walter explore how tactile learning unlocks new ideas, strengthens collaboration, and transforms partner, franchise, and corporate training environments.
Burn Boot Camp leadership session highlighting consistent training, certification, and franchise growth strategies.26. Burn Boot Camp: The Powerful Playbook for Consistent Franchise Success

26. Burn Boot Camp: The Powerful Playbook for Consistent Franchise Success

Discover how Burn Boot Camp scales consistency, coaching, and culture across 380 locations through structured programming, role-based certification, and community-driven training.
Jeff Walter interviewing Wyatt Borchetta Platt from Design Pickle about scalable design, creative operations, and marketing workflow optimization on the Training Impact Podcast.25. Design Pickle: Unstoppable Momentum Through Smarter, Scalable Design

25. Design Pickle: Unstoppable Momentum Through Smarter, Scalable Design

In this episode of the Training Impact Podcast, Jeff Walter sits down with Wyatt Borchetta Platt, Revenue Operations Leader at Design Pickle, to explore how creative systems, data, and smart automation shape modern growth strategies. Wyatt’s background in sales operations, marketing, and cross-functional leadership offers a practical look into how brands can scale without losing […]
Dumpster Dudez: The Proven Training Framwork Behind Rapid Growth24. Dumpster Dudez: The Proven Training Framework Behind Rapid Growth

24. Dumpster Dudez: The Proven Training Framework Behind Rapid Growth

In this episode of the Training Impact Podcast, host Jeff Walter sits down with Willie Katinowsky, VP of Franchise Development of of Dumpster Dudez, to explore how one of the fastest growing junk hauling and dumpster rental franchise systems built its momentum through simple operations, consistent execution, and a strong commitment to franchisee training.
KTA Financial Services: Building Trust Through Training and Transparency23. KTA Financial Services: Building Trust Through Training and Transparency

23. KTA Financial Services: Building Trust Through Training and Transparency

Discover how KTA Financial Services builds client trust through continuous training, financial education, and a culture of transparency.
BlueStreak Learning ROI Extended Enterprise Education Partner Training Certification Program22. BlueStreak Learning: Proven Strategy for Powerful ROI in Partner Training

22. BlueStreak Learning: Proven Strategy for Powerful ROI in Partner Training

BlueStreak Learning empowers organizations through extended enterprise education, partner training, and certification programs that deliver proven ROI.
Hungry Howie’s training team in-store21. The Secret Ingredient in Hungry Howie’s Success: Training That Sticks

21. The Secret Ingredient in Hungry Howie’s Success: Training That Sticks

Hungry Howie’s SVP Al Newman shares how the 500-unit pizza franchise trains people, builds leaders, and keeps its flavor consistent across every store.
20. Inside Care Patrol: How Education and Empathy Transform Senior Care20. Inside Care Patrol: How Education and Empathy Transform Senior Care

20. Inside Care Patrol: How Education and Empathy Transform Senior Care

Discover how Care Patrol transforms senior care decisions through empathy, education, and franchise training—turning emotional moments into empowered choices.
Bloomin' Blinds Title Slide19. Scaling Smart: How Bloomin’ Blinds Trains Franchisees for Growth and Quality

19. Scaling Smart: How Bloomin’ Blinds Trains Franchisees for Growth and Quality

In this episode of the Training Impact Podcast, host Jeff Walter, CEO of LatitudeLearning, sits down with Jake Wharton, Director of Franchise Growth at Bloomin’ Blinds, to unpack what it really takes to scale a franchise system—without losing the craftsmanship and care that made it successful in the first place.
brand networks: creating connection through content: the brands network approach18. Creating Connection Through Content: The Brand Networks Approach

18. Creating Connection Through Content: The Brand Networks Approach

Host Jeff Walter talks with Josh Gelfat, VP of Marketing at Brand Networks, about how digital marketing, AI automation, and learning technology empower businesses to create authentic content, strengthen brand engagement, and drive measurable growth.
Franchise Fastlane’s Patrick Sanchez joins Jeff Walter to explore what makes great franchisors, how to build franchisee fit, and why training drives success.17. From Fit to Flourish: How Franchise Fastlane Connects Visionaries with Operators Who Thrive

17. From Fit to Flourish: How Franchise Fastlane Connects Visionaries with Operators Who Thrive

In this episode of the Training Impact Podcast, host Jeff Walter sits down with Patrick Sanchez, Vice President of Brand Partnerships at Franchise Fastlane, to unpack what makes a great franchise system work—not just on paper, but in practice.
eLearningDOC16. Lessons from eLearningDOC: Building Learning Systems, Not Just Courses

16. Lessons from eLearningDOC: Building Learning Systems, Not Just Courses

In this episode of the Training Impact Podcast, Jeff Walter interviews Angela Robbins, Toni DiMella, and Diana Brandon of eLearningDOC to explore how documenting processes transforms learning—turning chaos into clarity and creating scalable, consistent, and measurable training programs that drive organizational impact.
Learning Designs15. Learning Designs: Apprenticeships Beyond the Trades

15. Learning Designs: Apprenticeships Beyond the Trades

Mary Carter and Julie Hiatt of Learning Designs Inc join Jeff Walter to discuss apprenticeships, blended learning, and workforce training. They share insights on closing skills gaps, boosting retention, and designing programs that balance knowledge transfer with real-world skill application for long-term organizational success.
Batteries Plus14. Powering Franchise Excellence: How Batteries Plus Trains Experts in Charge

14. Powering Franchise Excellence: How Batteries Plus Trains Experts in Charge

Jeff Walter interviews Jason Moss, VP of Store Development and Training at Batteries Plus, on building a scalable franchise training engine. They cover onboarding franchisees, Batteries Plus University for associates, hands-on store coaching, and the Plus Games competition that gamifies skills. Moss shares KPI-driven goals, regional facilitator-led training, and a POS-embedded chatbot that surfaces answers […]
Ray Miller of the Training Bank13. Service That Sticks: Ray Miller on Embedding Customer Excellence

13. Service That Sticks: Ray Miller on Embedding Customer Excellence

In this episode of the Training Impact Podcast, Jeff Walter interviews Ray Miller of The Training Bank to explore how customer experience training—when tied to leadership development and embedded into culture—can drive long-term profitability. Ray shares proven strategies for improving service, increasing employee engagement, and building customer loyalty across industries. A must-listen for training and […]
ziemer ophthalmic medical device training12. Training Precision: How Ziemer Ophthalmic Raises The Bar For Medical Device Training

12. Training Precision: How Ziemer Ophthalmic Raises The Bar For Medical Device Training

Discover how Bill Ryan of Ziemer Ophthalmic Systems AG built a global eLearning program for high-stakes medical device training. From dynamic certification and regulatory compliance to AI-driven content creation, this episode explores how scalable, multilingual training empowers technicians, distributors, and doctors alike. A must-listen for L&D leaders in healthcare, medtech, and extended enterprise environments.
Training Workstreams11. The 10 Training Workstreams Behind High-Impact Training Programs

11. The 10 Training Workstreams Behind High-Impact Training Programs

In this episode of the Training Impact Podcast, Jeff Walter sits down with Matt Anderson, head of delivery at LatitudeLearning, to break down the 10 core workstreams that define successful training implementation. From organizing learners and content to managing user access, tracking progress, and measuring impact, Matt shares two decades of practical insight. Whether you’re […]
Tickle My Ribs10. Behind the Smoker: How Embedded Franchise Training Powers Tickle My Ribs

10. Behind the Smoker: How Embedded Franchise Training Powers Tickle My Ribs

In this episode, franchise veteran Sean Morris shares how he built a skills-based franchise training model that’s fully embedded into daily operations at Tickle My Ribs. Ditching binders for hands-on coaching, POS-integrated learning, and gamified achievements, Sean’s approach boosts retention and performance across franchise locations. From shoulder-to-shoulder onboarding to certified trainers in red hats, he […]
Academy 4 Volunteer Training Program9. How Academy 4 Scales Volunteer Training to Serve 6,500 Students

9. How Academy 4 Scales Volunteer Training to Serve 6,500 Students

Academy 4, a Texas-based nonprofit, trains over 6,500 volunteers annually to mentor fourth graders one-on-one in Title I schools. In this Training Impact Podcast episode, Jeff Walter speaks with Susan Demers, who explains how the organization uses a mobile-friendly LMS and Articulate Rise to deliver simple, effective volunteer training. Topics include onboarding, child safety compliance, […]
Soft Skills, Real Impact: Vertus Conflict Resolution8. Soft Skills, Real Impact: The Vertus Approach to Conflict Resolution

8. Soft Skills, Real Impact: The Vertus Approach to Conflict Resolution

In this Training Impact Podcast episode, Jeff Walter interviews Rubens Tilkian, founder of Vertus Conflict Solutions, to explore how proactive conflict management training can boost organizational performance. Rubens, a seasoned mediator with over 70,000 agreements facilitated, explains why soft skills like emotional intelligence and communication are critical for reducing attrition and improving team dynamics. He […]
IFA World Franchise Show7. IFA World Franchise Show: Turn Your Franchise Training into a Strategic Asset

7. IFA World Franchise Show: Turn Your Franchise Training into a Strategic Asset

In this episode, we unpack Jeff Walter’s high-impact session at the 2025 IFA World Franchise Show: “Turn Your Franchise Training into a Strategic Asset.” Jeff challenges franchisors to rethink training. Instead of a cost, see it as a driver of profitability and consistency. He outlines a five-stage Training Program Roadmap and stresses the importance of […]
The Core Difference: Partner Training vs Employee Training6. The Core Difference: Partner vs Employee Training Explained

6. The Core Difference: Partner vs Employee Training Explained

While employee training is individual-focused and managed through HR systems, partner training targets external businesses and emphasizes organizational certification. Jeff Walter highlights the need for LMS platforms that support flexible roles, self-registration, incentive-based learning, and brand-specific content. He explains why partner learners require unique structures and motivations, and how success is measured differently. This thoughtful […]
How Emerging Franchisors can Scale Training for Growth5. How Emerging Franchisors can Scale Training for Growth: A Blended Learning Blueprint

5. How Emerging Franchisors can Scale Training for Growth: A Blended Learning Blueprint

Emerging franchisors face challenges scaling traditional, instructor-led training. Jeff Walter of LatitudeLearning advocates for a blended learning approach—combining self-paced e-learning with in-person training—to enhance efficiency and consistency. This method supports scalable onboarding, enables employee certifications, and improves retention, brand consistency, and operational performance as franchise networks grow.
The Five Steps of Training Program Evolution4. The Five Stages of Training Program Evolution: A Roadmap to High-Impact Learning

4. The Five Stages of Training Program Evolution: A Roadmap to High-Impact Learning

A roadmap outlining the evolution of training programs that includes five stages: self-directed programs, knowledge acquisition, skill development, individual performance, and organizational performance. Each stage builds upon the previous one, with increasing levels of impact and return on investment. Best practices for each stage are explored, emphasizing the importance of learner engagement, assessment, and the […]
The 7 Artificial Intelligence Use Cases for Learning and Development Training Impact Podcast with Jeff Walter3. The 7 Artificial Intelligence Use Cases for Learning and Development

3. The 7 Artificial Intelligence Use Cases for Learning and Development

AI is revolutionizing Learning & Development, according to Jeff Walter of LatitudeLearning. In this Training Impact Podcast episode, he identifies 7 transformative uses: chatbots, content creation, assessments, roleplay, simulations, analytics, and personalized learning. He urges cautious but strategic adoption.
Transform Your Training Program Into a Strategic Asset Training Impact Podcast with Jeff Walter2. Transform Your Training Program into a Strategic Asset

2. Transform Your Training Program into a Strategic Asset

In the premiere of the Training Impact podcast, Jeff Walter, Founder and CEO of LatitudeLearning, explains how L&D teams can reposition training as a strategic investment. By aligning programs with business outcomes and proving ROI, training moves from a cost center to a growth driver. Walter outlines five training levels, urges focus on measurable impact, […]
Welcome to the Training Impact Podcast with Jeff Walter1. Welcome to the Training Impact Podcast

1. Welcome to the Training Impact Podcast

The Training Impact Podcast focuses on two neglected dimensions of the Learning and Development industry: Partners and Programs. I will be interviewing partner training program managers and discuss the challenges they face training partners and techniques they use to manage those programs for maximum impact.