Training Impact Podcast

How does Excel Truck Group training support performance across multiple dealership locations? In this episode of the Training Impact Podcast, Jeff Walter talks with Tom Meyers about building scalable training programs that align with real work and deliver measurable results.

American Dream is not a typical mall. It is a destination built on retail-tainment, combining shopping, dining, and world-class attractions under one roof. In this Training Impact Podcast episode, Jeff Walter talks with Stan Kravitz about how American Dream builds a partner network of resellers, keeps the experience fresh, and uses training to create consistency […]

Field support is the most influential role in franchising and often the least trained. In this Training Impact Podcast episode, Angela Cote of AC Inc. explains how shifting field support from compliance to coaching transforms franchisee engagement, confidence, and performance.

A human-centered Training Impact Podcast conversation with Matthew Reyes on motivation, habit formation, and why training programs succeed or fail based on how well they meet human needs.

MCP Emerson Canada shares how role-based, performance-focused training builds confidence, strengthens customer trust, and supports consistent execution in technical environments.

In this episode of the Training Impact Podcast, Jeff Walter speaks with Matthew Gourgeot of Thryv about what small businesses truly need to grow with confidence. The conversation explores why software alone is not enough, how integrated enablement drives adoption, and what it takes to support small business owners who are juggling every role inside […]

How Protein Bar & Kitchen is scaling a better-for-you franchise brand by prioritizing simplicity, franchisee alignment, and training without sacrificing quality or culture.

As organizations grow, performance problems are often mistaken for people problems. In this episode of the Training Impact Podcast, April Porter of Secretsos explains how clarity, systems, and documented processes create the foundation for scalable training and sustainable growth.

This Training Impact Podcast episode with Kevin Trost illustrates how AI is evolving from a support tool into an execution layer that enables scale. By treating AI as a trainable assistant rather than a plug-and-play solution, organizations can automate key processes, improve consistency across channels, and reduce risk for franchisees and partners. The conversation reinforces […]

Franchising only works when the right people join the right brands—and when those brands are ready to support them. In this episode of the Training Impact Podcast, Jeff Walter sits down with Jared Nassiff of Business Alliance, Inc. to explore what truly drives successful franchise growth. From brand readiness to franchisee support to the power […]

Broken Yolk Cafe’s rise from a single Pacific Beach landmark to a multi-state franchise didn’t happen by accident. In this episode, Jeff Walter and Ed Powers explore how operational structure, franchisee support, and consistent training helped turn a beloved breakfast spot into a scalable brand.

This episode explores how the ASE strengthens technician competence, industry standards, and customer trust through evolving certifications and real-world assessments that reflect today’s rapidly changing automotive technology.

Elevate Your Talent brings a creative, hands-on approach to problem solving with LEGO Serious Play. In this episode, Jolynn Ledgerwood and Jeff Walter explore how tactile learning unlocks new ideas, strengthens collaboration, and transforms partner, franchise, and corporate training environments.

Discover how Burn Boot Camp scales consistency, coaching, and culture across 380 locations through structured programming, role-based certification, and community-driven training.

In this episode of the Training Impact Podcast, Jeff Walter sits down with Wyatt Borchetta Platt, Revenue Operations Leader at Design Pickle, to explore how creative systems, data, and smart automation shape modern growth strategies. Wyatt’s background in sales operations, marketing, and cross-functional leadership offers a practical look into how brands can scale without losing […]

In this episode of the Training Impact Podcast, host Jeff Walter sits down with Willie Katinowsky, VP of Franchise Development of of Dumpster Dudez, to explore how one of the fastest growing junk hauling and dumpster rental franchise systems built its momentum through simple operations, consistent execution, and a strong commitment to franchisee training.

Discover how KTA Financial Services builds client trust through continuous training, financial education, and a culture of transparency.

BlueStreak Learning empowers organizations through extended enterprise education, partner training, and certification programs that deliver proven ROI.

Hungry Howie’s SVP Al Newman shares how the 500-unit pizza franchise trains people, builds leaders, and keeps its flavor consistent across every store.

Discover how Care Patrol transforms senior care decisions through empathy, education, and franchise training—turning emotional moments into empowered choices.