FCA Performance Institute Extends Certification-Based Training with Social Engagement

FCA Performance Institute required performance-proven, certification-based training programs for its customer-facing dealer personnel. Their global network has over 230,000 employees, with the bulk located in North America (USA and Canada). They also support worldwide operations in about 93 countries and support translations for 13 languages.

FCA PI’s system didn’t meet the needs of a geographically dispersed dealer community. FCA PI wanted to minimize the time dealership owners spent assigning training to their staff. Dealership owners and staff spent too much time locating and scheduling the training that would meet their certification objectives.

LatitudeLearning LMS provided several features that made it the clear choice in meeting the OEM’s requirements. In addition, Latitude provided expertise with channel training and integrating automotive applications with existing systems.

Download this case study to discover how LatitudeLearning LMS delivered the results FCA PI needed: 

  • Access to an intuitive system for scheduling, managing, and accessing the training 
  • Significant time and cost improvements
  • Easy-to-set training requirements for staff with LMS-managed schedules and enrollments
  • Certification flexibility, system scalability, and multilingual user interface 
FCA logo
ClientFiat Chrysler Automobiles (FCA)
UseDealer Certification and Training LMS

Chrysler Group had approximately 6,000 dealerships in the US, Canada, and over ninety other countries worldwide. Training and certification programs help establish consistent levels of performance throughout its large dealership network by allowing technicians to stay current with various certifications while training dealership personnel and selected suppliers in new product-related content, service and repair techniques, and financing protocol.