Customer Training
Increase customer usage, customer retention and customer satisfaction.

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Depending on the nature of the product being sold, customer training may be just as important as the training provided to the employees that made it.

Customers rely less on help and support channels when they are well-informed — and are more likely to become repeat customers.

Foster customer loyalty
and a brand following.

Customer Success using LatitudeLearning for customer training

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Online customer training programs have been on the rise.

More and more organizations are realizing the benefits in training customers.

When done right, customer training programs help customers make the most out of your products or services and allow them to have the best experience possible.

Differentiate yourself from competitors.

Boost customer engagement & loyalty.

Streamline onboarding processes.

Offer product tutorials.

For Latitude it’s not about selling
the technology and moving on,
it’s about continuously collaborating
to meet needs and solve challenges.

For more than 30 years Latitude has helped organizations large and small use technology to drive employee and partner performance. With our vast knowledge and experience in the extended enterprise training space, clients rely on our software and consulting to help them optimize channel performance and improve the effectiveness of their training and certification programs.

Building long-lasting relationships with our clients is as much as a priority to us as delivering a solid learning platform. With our high implementation success and client retention rates, it goes without saying that Latitude embodies of one of the key pillars for technology selection — don’t buy a technology, but select a partner focused on your business’s success.

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In the Learning Technology space, vendor relationships can sometimes be measured in months rather than years.

In an environment where about 40% of companies are actively looking to replace a current provider, longevity is hard to come by.

Latitude has a 95% client retention and a 100% LMS implementation success rate.