In this episode of the Built to Scale podcast, Eric Bolton interviews Jeff Walter, a seasoned leader in extended enterprise learning and founder of Latitude Learning. Jeff discusses the evolution of Latitude Learning from its automotive training roots to a global LMS platform serving over 3 million users in 100 countries. He introduces the “Surefire Training Guide,” a strategic framework for transforming training programs from compliance checklists to impactful learning journeys.
A major focus is on the integration of AI in learning and development. Jeff outlines seven AI use cases including chatbots, generative content creation, intelligent assessments, simulations, and personalized learning paths. He emphasizes the need for a measured, high-stakes-appropriate implementation of these technologies.
Jeff also shares his growth philosophy—centered on delivering promises, establishing long-term client trust, and using thought leadership to signal credibility. Looking forward, he envisions Latitude as a leader in guiding organizations toward mature, results-driven training programs through AI and continuous innovation.
Listeners are encouraged to connect with Jeff on LinkedIn or via LatitudeLearning.com and to watch for his upcoming book titled Surefire Impact Training.