Lumina turns your training content into instant, role-based answers—helping teams perform faster and more consistently.
1
00:00:00,960 –> 00:00:02,880
The challenge isn’t content.
2
00:00:03,120 –> 00:00:05,440
It’s access to knowledge in the moment.
3
00:00:05,600 –> 00:00:13,840
Organizations already have SOPs, guides, and documentation, but it’s scattered across systems and hard to use when it matters.
4
00:00:14,080 –> 00:00:18,640
That gap leads to inconsistency, delays, and errors.
5
00:00:18,960 –> 00:00:20,400
Lumina closes that gap.
6
00:00:20,640 –> 00:00:29,760
It transforms your content into a centralized, AI-driven knowledge hub, so employees and partners can simply ask and get immediate, trusted answers.
7
00:00:30,080 –> 00:00:36,640
No external data, no unreliable outputs, just real-time knowledge that drives performance.
8
00:00:38,960 –> 00:00:46,320
Lumina is Latitude Learning’s AI-powered learning assistant, designed specifically for organizations with a network of distributed teams.
9
00:00:46,640 –> 00:00:55,440
It transforms your existing content into an intelligent, conversational experience that delivers real-time, role-specific answers.
10
00:00:55,680 –> 00:00:58,480
Instead of searching through courses or documentation,
11
00:00:58,800 –> 00:01:06,480
Users simply ask, and Lumina responds with precise contextual guidance drawn directly from your organization’s knowledge base.
12
00:01:08,320 –> 00:01:14,240
Lumina connects seamlessly to your Latitude Learning platform and curated knowledge sources.
13
00:01:14,480 –> 00:01:21,920
It absorbs structured and unstructured content, including courses, SOPs, documents, videos, and resources.
14
00:01:22,160 –> 00:01:26,560
Using advanced AI, Lumina understands user intent, role, and context.
15
00:01:26,960 –> 00:01:39,520
So instead of returning a list of content, Lumina delivers clear answers, step-by-step guidance, relevant supporting resources, all aligned to your organization’s standards and processes.
16
00:01:41,759 –> 00:01:44,160
Your best employees have the answers.
17
00:01:44,320 –> 00:01:46,560
The problem is, they can’t be everywhere.
18
00:01:46,960 –> 00:01:52,400
Lumina captures what your top performers know and delivers it as real-time, on-demand guidance.
19
00:01:52,880 –> 00:01:58,560
It’s like having your best trainer available to every employee, every shift, every location.
20
00:01:59,039 –> 00:02:06,640
Instead of navigating documents and resources, employees simply ask and get precise answers from your trusted content.
21
00:02:07,120 –> 00:02:09,280
Less guesswork, less interruption.
22
00:02:09,520 –> 00:02:12,480
Faster, more confident decisions on the frontline.
23
00:02:12,880 –> 00:02:20,880
With Lumina, teams ramp faster, rely less on others for answers, and perform at a higher level, right when it matters most.
24
00:02:22,840 –> 00:02:29,680
Employees can access Lumina from their mobile devices or computers to get the knowledge they need, where and when they need it.
25
00:02:31,440 –> 00:02:39,040
Now let’s see what happens when vetted knowledge, instructor expertise, and real-time AI come together using Lumina.
26
00:02:40,720 –> 00:02:46,079
Betty Barista is new at Latibrut, and her next order just came in, a caramel latte.
27
00:02:46,240 –> 00:02:51,440
She knows the basics, espresso and milk, but she can’t remember what comes next.
28
00:02:51,600 –> 00:02:56,240
Her shift supervisor is tied up on an urgent call and there’s no time to stop and search.
29
00:02:56,560 –> 00:02:57,920
It’s almost closing time.
30
00:02:58,079 –> 00:03:02,560
The line is moving and she still has tasks to finish before the end of her shift.
31
00:03:02,800 –> 00:03:10,720
So, instead of guessing, Betty opens Lumina and asks, how many tablespoons of coffee to make an espresso?
32
00:03:12,800 –> 00:03:18,640
Here you will see the answers have been generated directly from our resource document that we’ve included in our knowledge base.
33
00:03:20,840 –> 00:03:23,040
What do I need for a caramel latte?
34
00:03:25,120 –> 00:03:29,760
Again, you will see that the answer was pulled directly from the document we included.
35
00:03:31,760 –> 00:03:33,040
Let’s try one more question.
36
00:03:33,200 –> 00:03:34,560
How do I close?
37
00:03:36,720 –> 00:03:39,640
The answer is pulled directly from our verified content.
38
00:03:41,840 –> 00:03:45,680
Now, let’s ask a question that was not included in our knowledge base.
39
00:03:45,840 –> 00:03:47,280
What color should my shirt be?
40
00:03:49,480 –> 00:03:55,840
You will see that our learning assistant has informed us the provided information does not specify the appropriate color for your shirt.
41
00:03:56,000 –> 00:04:00,480
Therefore, it cannot determine the exact color based on the available reference.
42
00:04:00,880 –> 00:04:02,800
Lumina is more than a search tool.
43
00:04:03,040 –> 00:04:06,080
It delivers performance support directly in the flow of work.
44
00:04:08,160 –> 00:04:11,520
Lumina is built for the complexity of extended enterprise.
45
00:04:11,760 –> 00:04:18,560
It understands roles and context, so every user gets the right answer for how they work, the right guidance,
46
00:04:18,800 –> 00:04:19,680
for the right role.
47
00:04:19,920 –> 00:04:24,560
At the right moment, Lumina transforms your content into a centralized knowledge hub.
48
00:04:25,040 –> 00:04:27,760
So instead of searching, users simply ask.
49
00:04:28,080 –> 00:04:31,280
Every answer is grounded in your approved content.
50
00:04:31,600 –> 00:04:32,960
No internet scraping.
51
00:04:33,200 –> 00:04:35,280
No unreliable responses.
52
00:04:35,520 –> 00:04:37,760
Just fast, trusted guidance.
53
00:04:38,000 –> 00:04:41,520
Lumina also gives you visibility into what’s really happening.
54
00:04:42,040 –> 00:04:47,040
What people are asking and where gaps exist, the result is measurable impact.
55
00:04:47,280 –> 00:04:53,840
Faster ramp-up, less reliance on others, greater consistency, better decisions on the front line.
56
00:04:54,320 –> 00:04:56,800
Lumina turns knowledge into performance.
57
00:04:57,040 –> 00:05:00,880
Because the right answer, at the right moment, changes everything.