Training Impact Podcast

Franchise Training Series

The Franchise Training Series from the Training Impact Podcast explores how franchisors use training to support franchise growth, strengthen operational consistency, and improve performance across their franchise networks.

Hosted by Jeff Walter, founder of LatitudeLearning, the series features conversations with franchise executives, industry leaders, and training experts who share real-world insights into building scalable training programs that support franchisees, managers, and frontline employees.

Each episode explores practical strategies for:

  • Scaling franchise training as networks expand into new markets and locations

  • Improving operational consistency across independently owned franchise locations

  • Developing effective onboarding and certification programs for franchisees, managers, and employees

  • Supporting franchisee success through ongoing learning and performance development

  • Connecting training to business outcomes, including customer experience, operational efficiency, and franchise growth

The Franchise Training Series is part of LatitudeLearning’s broader mission to help organizations build scalable training infrastructure that drives consistent performance across distributed networks.

84. The Ultimate Franchise Buying Guide: Powerful Lessons for Making a Smarter Franchise Investment

Buying a franchise can create an exciting path to business ownership, but choosing the right opportunity requires much more than finding a brand you like. In this live Training Impact Podcast presentation from The IFA World Franchise Show: Franchising Expo USA, Jeff Walter and franchise veteran Barry Falcon explore the franchise buying process from A […]

83. The Entrepreneur’s Source: Powerful Strategies for Career Freedom, Entrepreneurship, and Franchise Success

What does it take to build an entrepreneurial ecosystem that connects aspiring business owners with the resources and relationships needed for success? Tamara Loring, Chief Brand Ideology Officer at The Entrepreneur’s Source, joins Jeff Walter to explore career ownership coaching, franchise growth, and the power of collaboration. With the organization's upcoming conference bringing together coaches, […]

81. Topsail Steamer: Building a Powerful Franchise Brand Through Simplicity, Local Connection, and Scalable Growth

Topsail Steamer founder and CEO Danielle Mahon joins Jeff Walter on the Training Impact Podcast to discuss building an emerging franchise brand, balancing operational consistency with local flexibility, supporting franchisees, and creating scalable systems for long-term growth.

77. Kaufmann Gildin & Robbins: Proven Franchise Legal Strategies That Drive Successful Growth

Growing a franchise system requires much more than a successful business concept. Sustainable expansion depends on legal compliance, operational consistency, strong franchisee relationships, and a scalable business model. In this episode of the Training Impact Podcast, Jeff Walter speaks with David Ramsey, Partner at Kaufmann Gildin & Robbins, about the legal and strategic foundations that […]

66. Christian Brothers Automotive: The Powerful Connection Between Culture and Growth

As vehicles become more complex and the demand for skilled technicians continues to grow, many automotive organizations are searching for ways to develop talent, improve retention, and maintain consistent performance across expanding networks. In this episode of the Training Impact Podcast, Jeff Walter speaks with Dan Aldrich, Director of Technical Training and Development at Christian […]

55. FranServe: Escaping Career Frustration with a Brilliant Franchise Future

Discover how FranServe CEO Alesia Visconti is helping aspiring entrepreneurs find freedom, purpose, and business ownership through franchising. In this inspiring Training Impact Podcast episode, Jeff Walter explores FranServe’s people-first model, franchise consulting, women in franchising, transferable careers, and why taking one baby step can transform your future.

54. Blaze Pizza: Bold Reinvention Strategy That Transforms Franchise Growth

What happens when a fast-growing brand realizes its original model is no longer enough? Blaze Pizza’s Kevin Moran shares how curiosity, innovation, and real-world testing are redefining franchise growth and performance.

47. MSA Worldwide: Critical Role of Brand Standards in Franchise Training Success

In this episode of the Training Impact Podcast, Jeff Walter sits down with Marla Rosner of MSA Worldwide to explore how franchisors transform founder knowledge into scalable brand standards and effective franchise training programs. From manuals to immersive onboarding, this conversation reveals what separates struggling systems from high performing franchise networks.

40. Bojangles: Inside a Bold Training Shift That’s Driving Real Performance

Bojangles’ approach to training goes far beyond teaching people how to make biscuits or hit drive-thru times. In this episode of the Training Impact Podcast, Lindsey Halson explains how behavior-based coaching, role-specific competencies, and measurable observations are reshaping leadership development across the brand.

37. AC Inc.: Turning Field Support into a Strategic Growth Engine

Field support is the most influential role in franchising and often the least trained. In this Training Impact Podcast episode, Angela Cote of AC Inc. explains how shifting field support from compliance to coaching transforms franchisee engagement, confidence, and performance.

33. Protein Bar & Kitchen: Scaling a Better-for-You Brand Without Sacrificing Quality

How Protein Bar & Kitchen is scaling a better-for-you franchise brand by prioritizing simplicity, franchisee alignment, and training without sacrificing quality or culture.

30. Business Alliance, Inc. On Operational Excellence and Essential Franchise Validation

Franchising only works when the right people join the right brands—and when those brands are ready to support them. In this episode of the Training Impact Podcast, Jeff Walter sits down with Jared Nassiff of Business Alliance, Inc. to explore what truly drives successful franchise growth. From brand readiness to franchisee support to the power […]

29. Broken Yolk Cafe: What Every Franchisor Can Learn to Achieve Consistency

Broken Yolk Cafe’s rise from a single Pacific Beach landmark to a multi-state franchise didn’t happen by accident. In this episode, Jeff Walter and Ed Powers explore how operational structure, franchisee support, and consistent training helped turn a beloved breakfast spot into a scalable brand.

26. Burn Boot Camp: The Powerful Playbook for Consistent Franchise Success

Discover how Burn Boot Camp scales consistency, coaching, and culture across 380 locations through structured programming, role-based certification, and community-driven training.

24. Dumpster Dudez: The Proven Training Framework Behind Rapid Growth

In this episode of the Training Impact Podcast, host Jeff Walter sits down with Willie Katinowsky, VP of Franchise Development of of Dumpster Dudez, to explore how one of the fastest growing junk hauling and dumpster rental franchise systems built its momentum through simple operations, consistent execution, and a strong commitment to franchisee training.

21. The Secret Ingredient in Hungry Howie’s Success: Training That Sticks

Hungry Howie’s SVP Al Newman shares how the 500-unit pizza franchise trains people, builds leaders, and keeps its flavor consistent across every store.

20. Inside Care Patrol: How Education and Empathy Transform Senior Care

Discover how Care Patrol transforms senior care decisions through empathy, education, and franchise training—turning emotional moments into empowered choices.

19. Scaling Smart: How Bloomin’ Blinds Trains Franchisees for Growth and Quality

In this episode of the Training Impact Podcast, host Jeff Walter, CEO of LatitudeLearning, sits down with Jake Wharton, Director of Franchise Growth at Bloomin’ Blinds, to unpack what it really takes to scale a franchise system—without losing the craftsmanship and care that made it successful in the first place.

17. From Fit to Flourish: How Franchise Fastlane Connects Visionaries with Operators Who Thrive

In this episode of the Training Impact Podcast, host Jeff Walter sits down with Patrick Sanchez, Vice President of Brand Partnerships at Franchise Fastlane, to unpack what makes a great franchise system work—not just on paper, but in practice.

14. Powering Franchise Excellence: How Batteries Plus Trains Experts in Charge

Jeff Walter interviews Jason Moss, VP of Store Development and Training at Batteries Plus, on building a scalable franchise training engine. They cover onboarding franchisees, Batteries Plus University for associates, hands-on store coaching, and the Plus Games competition that gamifies skills. Moss shares KPI-driven goals, regional facilitator-led training, and a POS-embedded chatbot that surfaces answers […]

10. Behind the Smoker: How Embedded Franchise Training Powers Tickle My Ribs

In this episode, franchise veteran Sean Morris shares how he built a skills-based franchise training model that’s fully embedded into daily operations at Tickle My Ribs. Ditching binders for hands-on coaching, POS-integrated learning, and gamified achievements, Sean’s approach boosts retention and performance across franchise locations. From shoulder-to-shoulder onboarding to certified trainers in red hats, he […]

7. IFA World Franchise Show: Turn Your Franchise Training into a Strategic Asset

In this episode, we unpack Jeff Walter’s high-impact session at the 2025 IFA World Franchise Show: “Turn Your Franchise Training into a Strategic Asset.” Jeff challenges franchisors to rethink training. Instead of a cost, see it as a driver of profitability and consistency. He outlines a five-stage Training Program Roadmap and stresses the importance of […]

5. How Emerging Franchisors can Scale Training for Growth: A Blended Learning Blueprint

Emerging franchisors face challenges scaling traditional, instructor-led training. Jeff Walter of LatitudeLearning advocates for a blended learning approach—combining self-paced e-learning with in-person training—to enhance efficiency and consistency. This method supports scalable onboarding, enables employee certifications, and improves retention, brand consistency, and operational performance as franchise networks grow.